2BIGFRED Posted December 15, 2010 Report Share Posted December 15, 2010 I ordered over a few weeks ago and have not gotten anything yet. I ordered from JLT at the same time and got their stuff weeks ago. I ordered a front splitter,rear fascia, and carbon side stripes and none of them have arrived. I have emailed them but no response back yet. Anyone order from them before and have a usual T/A time? Link to comment Share on other sites More sharing options...
kahmann Posted December 15, 2010 Report Share Posted December 15, 2010 You gotta call them to get any info on anything whether it's product info, order status, etc. Once you get them on the phone, they're very helpful and attentive. Email/net requests however are a waste of time with these guys. Link to comment Share on other sites More sharing options...
GT500-07 Posted December 15, 2010 Report Share Posted December 15, 2010 You gotta call them to get any info on anything whether it's product info, order status, etc. Once you get them on the phone, they're very helpful and attentive. Email/net requests however are a waste of time with these guys. +1, reminds me of another company Link to comment Share on other sites More sharing options...
JASPONY Posted December 15, 2010 Report Share Posted December 15, 2010 I know they have been busy with SEMA and the L.A. Auto Show but I agree the best thing to do is get on the phone with them. They are great guys and have some really nice products. Link to comment Share on other sites More sharing options...
03 DSG Snake Posted December 15, 2010 Report Share Posted December 15, 2010 Give them a call they'll take great care of you. As for T/A I usually pick up local from them. Always A+ operations from my experience. Link to comment Share on other sites More sharing options...
Larry T Posted December 15, 2010 Report Share Posted December 15, 2010 Give them a call they'll take great care of you. As for T/A I usually pick up local from them. Always A+ operations from my experience. I haven't dealt with them much but so far everything is A++++ Link to comment Share on other sites More sharing options...
EL SHELBY Posted December 15, 2010 Report Share Posted December 15, 2010 It took over 8 weeks to receive an antenna cover and then it was in a quality less than I would accept. I returned it for another and waited several more weeks. In the end I was satisfied. As with any vendor, experiences vary from person to person. I don't think they are a bad shop, I assume they are overwhelmed or simply short handed. Either way, you will get your order, but from my experiance just don't expect a rush. Hopefully the delay is to assure quality. Having worked in aerospace with carbon fiber (structural and not supercar pretty) I know its not and exact science and there is a steep learning curve, particularly with complex shapes. Working with carbon fiber like they do is time consuming, I'm just not sure it's 8 weeks time consuming. Call them, and stay on them. Good luck. Link to comment Share on other sites More sharing options...
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