Jimmy Sak Posted March 23, 2017 Report Share Posted March 23, 2017 Huh, I guess I'm wired differently. If you want an answer, go get it. If you want to complain, do nothing but type. lol Quote Link to comment Share on other sites More sharing options...
Hawkeye O'Saben Posted March 23, 2017 Report Share Posted March 23, 2017 Eight minutes after "Submit": "Thank you for your payment for Renewal: Team Shelby Pacific Coast Region. Your payment has been received and your purchase is now active" Well, that eliminates one possible issue. Still a bunch more than could be causing problems. I guess they put Jeremy's name, phone number, and email out there for customer service issues. If they wanted to leave everybody guessing, there would be no contact info. Pretty sure that complaining here won't answer any of your questions tho. Quote Link to comment Share on other sites More sharing options...
TheKurgan Posted March 24, 2017 Report Share Posted March 24, 2017 Huh, I guess I'm wired differently. If you want an answer, go get it. If you want to complain, do nothing but type. lol Haha yeah it's real funny. This is no different than buying any other product online such as Amazon. You purchase a product and you expect to receive it. You don't expect you'll have to make an additional call to someone to receive it. Quote Link to comment Share on other sites More sharing options...
Hawkeye O'Saben Posted March 24, 2017 Report Share Posted March 24, 2017 Amazon's a much bigger company, and I've had delivery issues with them as well. So far it's not that you haven't received what you ordered, you just haven't received it in the time frame you expect. I renewed in Nov, just got it 2 weeks ago, didn't consider it to be a problem. Quote Link to comment Share on other sites More sharing options...
groop Posted March 24, 2017 Report Share Posted March 24, 2017 I renewed in January, and the checkout states to expect delivery in 6-8 weeks (why? I don't know, but that's what it says). Anyhow, sent Jeremy an email last week and still waiting for an answer. Quote Link to comment Share on other sites More sharing options...
shel-b001 Posted March 24, 2017 Report Share Posted March 24, 2017 I renewed in January, and the checkout states to expect delivery in 6-8 weeks (why? I don't know, but that's what it says). Anyhow, sent Jeremy an email last week and still waiting for an answer. I can tell you one of the reasons the membership packages have been delayed, was because of a supplier of an item in the package was late shipping it The other reason maybe because of the Bash that was held two weeks ago. Quote Link to comment Share on other sites More sharing options...
Frank S Posted March 24, 2017 Report Share Posted March 24, 2017 January-to-March turnaround isn't a problem? I'd agree, up until I read of someone else's four-day experience. Someone in the castle is making wrong decisions. Pitchforks and torches, in another age. Quote Link to comment Share on other sites More sharing options...
Jimmy Sak Posted March 28, 2017 Report Share Posted March 28, 2017 Haha yeah it's real funny. This is no different than buying any other product online such as Amazon. You purchase a product and you expect to receive it. You don't expect you'll have to make an additional call to someone to receive it. Well, I ordered mine with a call on Tues last week. It was at my door on Sat, quite nice I must say. Def worth a call that took 5 min. I'm not on a first name basis with anyone at amazon, sorry. People like to hide behind the keyboard and blast those that don't heed their beckon call. Hope you get yours soon. Quote Link to comment Share on other sites More sharing options...
David Hawkins Posted March 28, 2017 Report Share Posted March 28, 2017 I renewed on February 28th so I am sure I wont be receiving my goodie box until April, maybe May. I can't wait....... Quote Link to comment Share on other sites More sharing options...
2007_Shelby_GT Posted March 28, 2017 Report Share Posted March 28, 2017 Renewed January 3rd here - nuttin yet! Sam Quote Link to comment Share on other sites More sharing options...
Doug_GT350 Posted March 28, 2017 Report Share Posted March 28, 2017 January-to-March turnaround isn't a problem? I'd agree, up until I read of someone else's four-day experience. Someone in the castle is making wrong decisions. Pitchforks and torches, in another age. Kinda like tipping the maître d' and getting moved to the front of the line.... Quote Link to comment Share on other sites More sharing options...
Hawkeye O'Saben Posted March 28, 2017 Report Share Posted March 28, 2017 Kinda like tipping the maître d' and getting moved to the front of the line.... You mean you can cut the line if you pay some dude in a fancy suit? Well, that makes no sense. Quote Link to comment Share on other sites More sharing options...
HERTZ II Posted March 28, 2017 Report Share Posted March 28, 2017 Well, I ordered mine with a call on Tues last week. It was at my door on Sat, quite nice I must say. Def worth a call that took 5 min. I'm not on a first name basis with anyone at amazon, sorry. People like to hide behind the keyboard and blast those that don't heed their beckon call. Hope you get yours soon. Just like "Jimmy Sak", I used the old fashion means of communication (phone) and my renewal packet was at my door in less than 14 days. Quote Link to comment Share on other sites More sharing options...
verlyn12 Posted March 28, 2017 Report Share Posted March 28, 2017 I have been a member since 2012. Renewed in January and got the package about a week ago. The items are very nice and with the $10 gift card definitely worth the money. Quote Link to comment Share on other sites More sharing options...
Doug_GT350 Posted March 28, 2017 Report Share Posted March 28, 2017 You mean you can cut the line if you pay some dude in a fancy suit? Well, that makes no sense. I don't know, I don't eat where people wear fancy suits...... Quote Link to comment Share on other sites More sharing options...
Hawkeye O'Saben Posted March 28, 2017 Report Share Posted March 28, 2017 I don't know, I don't eat where people wear fancy suits...... I hear ya, those places are too uppity for me. They would probably throw me out for eating my salad with the wrong fork. Quote Link to comment Share on other sites More sharing options...
David Hawkins Posted March 28, 2017 Report Share Posted March 28, 2017 I hear ya, those places are too uppity for me. They would probably throw me out for eating my salad with the wrong fork. Fork? The places I go to don't have Forks............but they DO have Sporks............. Quote Link to comment Share on other sites More sharing options...
tomshep Posted March 31, 2017 Report Share Posted March 31, 2017 I paid Feb 11 and still nothing. I must say, just about any other business in the world would be hung out over such customer service. SAI serves up some might-fine cool aid! Tom Quote Link to comment Share on other sites More sharing options...
Michael Cook Posted April 2, 2017 Report Share Posted April 2, 2017 Ordered mine January. Still have not received. Quote Link to comment Share on other sites More sharing options...
Frank S Posted April 3, 2017 Report Share Posted April 3, 2017 (edited) Nice hat. "Coupon code "PW8H-*****-STFU" is not valid." STFU? Does everyone's invalid coupon code contain this cute phrase, or is it exclusive to those of us who have complained? STFU. Edited April 3, 2017 by Frank S Quote Link to comment Share on other sites More sharing options...
Kenneth Camp 59459 Posted April 4, 2017 Report Share Posted April 4, 2017 I had the same issue with my gift card. Called the store and found out I was entering the card number in the wrong location. If I remember correctly, on the last page of the check out process, before you actually place your order, there is a place to enter the gift card number. Worked like a champ once I entered it in the right location. Good luck. Quote Link to comment Share on other sites More sharing options...
TheKurgan Posted April 5, 2017 Report Share Posted April 5, 2017 Nice hat. "Coupon code "PW8H-*****-STFU" is not valid." STFU? Does everyone's invalid coupon code contain this cute phrase, or is it exclusive to those of us who have complained? STFU. LOL. So at least you finally got yours. At this point, I'm not expecting to receive mine. Prolly be the last dollar I spend with Shelby. Quote Link to comment Share on other sites More sharing options...
Frank S Posted April 8, 2017 Report Share Posted April 8, 2017 VERY nice shirt. Quote Link to comment Share on other sites More sharing options...
shel-b001 Posted April 11, 2017 Report Share Posted April 11, 2017 Just an update on membership packages, I just got off the phone with Jeremy & he said they are pretty much caught up & are sending out 300 packages this afternoon & tomorrow. Quote Link to comment Share on other sites More sharing options...
Hawkeye O'Saben Posted April 11, 2017 Report Share Posted April 11, 2017 Just an update on membership packages, I just got off the phone with Jeremy & he said they are pretty much caught up & are sending out 300 packages this afternoon & tomorrow. Wow, it's amazing what a phone call can accomplish. Quote Link to comment Share on other sites More sharing options...
Bill Hamilton Posted April 13, 2017 Report Share Posted April 13, 2017 Great, I was starting to wonder about mine. Quote Link to comment Share on other sites More sharing options...
Elgin Black Posted April 13, 2017 Report Share Posted April 13, 2017 I'm still wondering about mine. Quote Link to comment Share on other sites More sharing options...
ShelbyKR664 Posted April 13, 2017 Report Share Posted April 13, 2017 I hope so. I talked to Jeremy a few weeks ago and he said they are getting caught up. I have been waiting a few months. There seems to always be an issue. I never received my 2015 kit even though I paid. I think I may be moving on to higher pastures.. Quote Link to comment Share on other sites More sharing options...
Jim Flannagan Posted April 16, 2017 Report Share Posted April 16, 2017 "Just an update on membership packages, I just got off the phone with Jeremy & he said they are pretty much caught up & are sending out 300 packages this afternoon & tomorrow". Hope that's true. Ordered mine on February 3 (invoice #9334) Quote Link to comment Share on other sites More sharing options...
shel-b001 Posted April 16, 2017 Report Share Posted April 16, 2017 "Just an update on membership packages, I just got off the phone with Jeremy & he said they are pretty much caught up & are sending out 300 packages this afternoon & tomorrow". Hope that's true. Ordered mine on February 3 (invoice #9334) See post #54 Quote Link to comment Share on other sites More sharing options...
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