mgh Posted September 25, 2016 Report Share Posted September 25, 2016 After reserving and paying for a GT-H in mid-May to pick up today I was unable to get the car I reserved at DFW Airport. I went to the rental counter and was told that they would not rent me the car because I was a "local". I spoke to at least 5 individuals for over an hour without any success. I am very frustrated to say the least. Has anyone else experienced this or has anyone else been able to rent a car locally? Beside the car I had reserved there were 2 other GT-H cars sitting there. One looked like it had never been driven. I didn't get a refund for my reservation that I already paid for. I plan to call their customer service on Monday since they were not open today and try to elevate this as high as I can. Frustrated in DFW... Link to comment Share on other sites More sharing options...
twobjshelbys Posted September 25, 2016 Report Share Posted September 25, 2016 Let's carry this on over here: http://www.teamshelby.com/forums/index.php/topic/91996-unable-to-rent-gt-h-reserved-and-paid-for-since-mid-may/ Link to comment Share on other sites More sharing options...
real_supersnake Posted September 25, 2016 Report Share Posted September 25, 2016 There are rules about renting these vehicles. For instance, you have to show a return ticket/itinerary from that airport when you pick up the vehicle. It's definitely one of those times you have to read the fine print when making the reservation. Link to comment Share on other sites More sharing options...
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