rba44 Posted August 16, 2013 Report Share Posted August 16, 2013 Re upped my membership couple of days ago. Payment went through but still can't get into protected areas??? HELP please Quote Link to comment Share on other sites More sharing options...
shelbymotorsports Posted August 16, 2013 Report Share Posted August 16, 2013 Send an email to timh@shelbyamerican.com Tim will get this sorted out for you. Steve Quote Link to comment Share on other sites More sharing options...
cleghornm Posted August 16, 2013 Report Share Posted August 16, 2013 I have had this problem for over six months and have emailed a number of times, and no response. I hope you get help. Quote Link to comment Share on other sites More sharing options...
robertlane Posted August 16, 2013 Report Share Posted August 16, 2013 Re upped my membership couple of days ago. Payment went through but still can't get into protected areas??? HELP please Hi, The credit card was declined on 11 August 2013 after it was pre-authorized. This happens often with credit cards from outside the U.S. Check your CC to double check and call Tim on Monday to see why this happened > 702.405.3500 I have had this problem for over six months and have emailed a number of times, and no response. I hope you get help. We don't have an invoice on file for this account. Did you pay using this account/e-mail? When was the transaction date? Quote Link to comment Share on other sites More sharing options...
HyperStangs Posted August 16, 2013 Report Share Posted August 16, 2013 I didn't even realize there were "protected areas"..... Quote Link to comment Share on other sites More sharing options...
rba44 Posted August 16, 2013 Author Report Share Posted August 16, 2013 Thanks Robert I'll Call Tim on Monday Quote Link to comment Share on other sites More sharing options...
09 Red GT500 Posted August 19, 2013 Report Share Posted August 19, 2013 I paid on 7/18 and now I don't have access anymore... Quote Link to comment Share on other sites More sharing options...
lbj Posted August 19, 2013 Report Share Posted August 19, 2013 (edited) I just got email renewal notification and paid online. I did have to log in with my username and password to get to the payment area indicated on the email. Edited August 19, 2013 by lbj Quote Link to comment Share on other sites More sharing options...
robertlane Posted August 19, 2013 Report Share Posted August 19, 2013 I paid on 7/18 and now I don't have access anymore... Fixed Sorry for it not updating automatically. Quote Link to comment Share on other sites More sharing options...
09 Red GT500 Posted August 20, 2013 Report Share Posted August 20, 2013 Fixed Sorry for it not updating automatically. Thanks! Quote Link to comment Share on other sites More sharing options...
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