robertlane Posted July 31, 2012 Report Share Posted July 31, 2012 We have some Shelby GT500 take off hoods left in various colors for purchase here. If you're a Team Shelby club member, you can go here to use the coupon code and save $250.00! This is good through 02 August 2012. Link to comment Share on other sites More sharing options...
Tob Posted August 11, 2012 Report Share Posted August 11, 2012 Robert, I ordered a take off hood from you on July 21. I paid for it via CC and was billed shortly thereafter. I notice the ad for these hoods mentions... Availability: Usually Ships in 1 to 2 Weeks On 8/7/12 I sent an email to store@shelbyautos.com inquiring as to a possible ship date and got no response. Checking the status of the order I've noted it as 'processing' but have yet to see 'shipped' or anything else. Can you please update me on the order? Link to comment Share on other sites More sharing options...
Tob Posted August 18, 2012 Report Share Posted August 18, 2012 Robert, can I please get some kind of confirmation? Link to comment Share on other sites More sharing options...
awakeinAZ Posted August 18, 2012 Report Share Posted August 18, 2012 wish you had my color (Perf white). Link to comment Share on other sites More sharing options...
shack Posted August 21, 2012 Report Share Posted August 21, 2012 Was able to take advantage of this and it really saved me some cash. My hood came in last week and made it out here in great condition. Thanks Robert! Link to comment Share on other sites More sharing options...
Tob Posted August 21, 2012 Report Share Posted August 21, 2012 Shack, when did you order your hood? I can't get any confirmation and today is the one month anniversary of my order. Did you by chance order yours after July 21st? How long was your order in 'Processing'... Link to comment Share on other sites More sharing options...
shack Posted August 23, 2012 Report Share Posted August 23, 2012 Placed the order on 8/2/2012 (last day of the sale) and the hood arrived 8/15/2012. The site wasn't taking the coupon code so I called and placed my order that way. Might want to call and check on the status - maybe an issue with credit card processing? Link to comment Share on other sites More sharing options...
Tob Posted August 23, 2012 Report Share Posted August 23, 2012 I was already billed, as I stated before. Thanks for responding though. Robert, I'm sure you've perused this thread. Nobody responds to my emails. Is there an issue or reason why? Link to comment Share on other sites More sharing options...
robertlane Posted August 24, 2012 Author Report Share Posted August 24, 2012 Shack, when did you order your hood? I can't get any confirmation and today is the one month anniversary of my order. Did you by chance order yours after July 21st? How long was your order in 'Processing'... Please call us at 702.405.3500 This order should have already been shipped. I was going to check into it, but don't have the order number, last name or other details. Link to comment Share on other sites More sharing options...
Jer Posted August 28, 2012 Report Share Posted August 28, 2012 I was already billed, as I stated before. Thanks for responding though. Robert, I'm sure you've perused this thread. Nobody responds to my emails. Is there an issue or reason why? If this has not been resolved, please send me an email: JerG@ShelbyAmerican.com Thanks! Jer Link to comment Share on other sites More sharing options...
Tob Posted August 29, 2012 Report Share Posted August 29, 2012 Jer/Robert, I spoke with Cameron(?) a few days ago on the phone. He was apologetic, but more importantly his sincerity seemed genuine. His business acumen was first rate. He offered me a store credit as well. I now see via a provided tracking number, that the item has shipped. I look forward to the delivery date. Thanks guys. Tob Link to comment Share on other sites More sharing options...
Jer Posted September 1, 2012 Report Share Posted September 1, 2012 Excellent! Kameron is a veteran customer service rep. Glad to hear you were taken care of. Jer Link to comment Share on other sites More sharing options...
Tob Posted September 5, 2012 Report Share Posted September 5, 2012 The hood showed up! I did my best to get in touch with FedEx Freight (Buffalo) in order to set up a delivery time, yesterday. When I was told I needed to be home between the hours of 1pm and 5pm I let them know that was unacceptable. I stated that in the past I was able to leave my number so that the driver (or their dispatch) could contact me when the driver was one hour away. The woman from FedEx reluctantly agreed to do it. Fast forward to today. I get a phone call at 10:45am that the driver is sitting in front of my house. Nice. I was there in less than 15 minutes. Turns out the driver was a great guy and he explained the deficiency that is their 'appointment' lady. We both laughed and shared a story or two. I moved the hood to my shop so that I could open up the huge box it was shipped in and give it a once over. The box was listed at 70lbs. It was marked well indicating which side needed to be up as well as to not be stacked upon. It looked as though FedEx obliged. Curious as to how well the nose and corners made out, I was happy to see some rigid insulation at each corner as well as a rip of insulation on top and at the bottom of the hood. One of my Great Danes came over to see what was inside as she loves opening presents as much as my niece and nephew! The hood color is a match for my '09, Vista Blue, and was in better condition than my hood was when my car was new. A quick inspection revealed no scratches or dents. OE vents and squirters were in place as well. So was the underhood blanket - in excellent condition. Color me a satisfied customer. Link to comment Share on other sites More sharing options...
Jer Posted September 5, 2012 Report Share Posted September 5, 2012 Great pix, congratulations, and THANK YOU! Jer Link to comment Share on other sites More sharing options...
DevonShelbyGT Posted September 6, 2012 Report Share Posted September 6, 2012 any white hoods w/ silver stripes for my 07 sgt? and is the code no longer valid? Link to comment Share on other sites More sharing options...
Jer Posted September 6, 2012 Report Share Posted September 6, 2012 any white hoods w/ silver stripes for my 07 sgt? and is the code no longer valid? These are GT500 hoods, and do not fit Shelby GT models. Jer Link to comment Share on other sites More sharing options...
Jer Posted September 6, 2012 Report Share Posted September 6, 2012 The disconnect in this topic (and some others) is an unfortunate side-effect of changes and realignments here at Shelby. Robert Lane and Sharon Elliot are no longer handling Shelby Performance Parts or accessories, they are 100% focused on Team Shelby (this website, events, etc...). So, for any questions or issues regarding SPP, you can PM me, or email me at JerG@ShelbyAmerican.com. I'm also all over the forums, looking for opportunities to get involved and help. http://www.teamshelb...-and-expansion/ There will be news on Deep Draw hoods, watch for a new thread. As for the GT500 takeoff hoods, I've refreshed that promo code (hooddeal) so it is good to go until October 2. Because that's my birthday, and I wanted a subtle way of hinting at it. :happy feet: Jer Link to comment Share on other sites More sharing options...
Tob Posted September 6, 2012 Report Share Posted September 6, 2012 Jer, were all of these hoods from the SS program or were any of them from the KR program? Link to comment Share on other sites More sharing options...
robertlane Posted September 6, 2012 Author Report Share Posted September 6, 2012 Jer, were all of these hoods from the SS program or were any of them from the KR program? Both. Most are however, from the GT500 SuperSnake program. Link to comment Share on other sites More sharing options...
Tob Posted September 8, 2012 Report Share Posted September 8, 2012 Thanks Robert. I must say, I have no idea how many of these hoods you have in storage, but I'm rather impressed that you and yours have been able to keep them in such good condition. I know that over time inventory gets moved or rearranged and it is good to see that such care was given in consideration of future sale. They are big but at least they are light enough for one person to handle. You wouldn't happen to have any takeoff '07-'09 fenders by any chance would you? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.