petrong1186 Posted December 7, 2009 Report Share Posted December 7, 2009 so i put together a checklist of things i want to verify when i pick up my car. its a general list that im still working on, but want to put it out there for suggestions and for other members to use dan ---------------- -General- dents, scratches or mismatched paint. Check the interior--fabric, carpeting and Air filter neck is ripping by the worm clamp Hood misaligned. PAINT STRIPE ALIGNMENT Paint stripe bubbles Curbed Rim Check headliner. -Fitment of Body panels- LEFT BUMPER TO FENDER RIGHT BUMPER TO FENDER HOOD ALIGNMENT TO BUMPER HOOD TO LEFT HEADLIGHT HOOD TO RIGHT HEADLIGHT LEFT DOOR TO FRONT FENDER RIGHT DOOR TO FRONT FENDER LEFT DOOR TO REAR FENDER RIGHT DOOR TO REAR FENDER LEFT FENDER TO TRUNK RIGHT FENDER TO TRUNK LEFT FENDER TO REAR BUMPER RIGHT FENDER TO REAR BUMPER LEFT TAILLIGHT RIGHT TAILLIGHT THIRD LIGHT -PAINT CONDITION BODY PANELS- LEFT BUMPER TO FENDER RIGHT BUMPER TO FENDER HOOD ALIGNMENT TO BUMPER HOOD TO LEFT HEADLIGHT HOOD TO RIGHT HEADLIGHT LEFT DOOR TO FRONT FENDER RIGHT DOOR TO FRONT FENDER LEFT DOOR TO REAR FENDER RIGHT DOOR TO REAR FENDER LEFT FENDER TO TRUNK RIGHT FENDER TO TRUNK LEFT FENDER TO REAR BUMPER RIGHT FENDER TO REAR BUMPER LEFT TAILLIGHT RIGHT TAILLIGHT THIRD LIGHT -Operation of all equipment- HEADLIGHTS HIGH BEAMS FOG LIGHTS TURN SIGNALS IN HEADLIGHT ON FRONT BUMPER REAR TAIL LIGHTS BREAK LIGHTS REVERSE LIGHTS THIRD LIGHT WIPERS RADIO CD PLAYER Link to comment Share on other sites More sharing options...
ChrisSD Posted December 7, 2009 Report Share Posted December 7, 2009 Wouldn't it be awesome if Ford could do this for us? Would take 15 minutes per car. Not enough profit built in for that? Link to comment Share on other sites More sharing options...
petrong1186 Posted December 8, 2009 Author Report Share Posted December 8, 2009 Wouldn't it be awesome if Ford could do this for us? Would take 15 minutes per car. Not enough profit built in for that? i believe that ensuring all the parts fit together before it leaves the factor is something the manufacturer of any car should take care of. there are manufacturers of products similar to ours (eg Deere Lawnmowers manufacturing) that QC check every unit produced. no reason all of fords units shouldn't get a QC check the identifies misfit panels. even if the company is not experiencing the best of financial times...maybe they make cuts here and there and some measures of QC are usually first to get cut. even if thats the case, make sure that any customer dissatisfaction is promptly and correctly addressed. when my xbox RROd'ed, microsoft promptly set me up with a zero cost REPLACEMENT unit and a free month of online game play. in Microsoft's case, when a QC error lead to a faulty unit reaching the customer, they addressed the problem in a prompt manner. a company may have to cut QC, but they should never cut customer service. my having to check that the panels fit together is evidence that ford is reducing QC. the problem arises with poor response to a customer's request to ensure that the problem is addressed. * steps off Link to comment Share on other sites More sharing options...
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