OneTrickPony Posted July 20, 2009 Report Share Posted July 20, 2009 I have been trying to track my car and couldn't get a railcar number from the dealer. I called Ralph Arning and he is an awesum person :D . If more people in the world were as kind, considerate and helpful as this man, the world would be a much better place. He must have talked to me for 10 minutes telling me about the car and some new ones coming out. He gave me the railcar number and told me where my car was. I should see the car in a couple of weeks :happy feet: and still have a little nice weather left to enjoy it. I would also like to say what a great guy Grabber, aka: Rob is for taking time out of his day to communicate with me and help me track the car on its way home. Thanks you Guys for making the wait more bearable and stress free. Good things happen to good people. Link to comment Share on other sites More sharing options...
Fontech Posted July 20, 2009 Report Share Posted July 20, 2009 One Good Person + TS = One Happy Customer Wish other companies and the goverment would listen. Glad everything is working out. Tom Link to comment Share on other sites More sharing options...
SmellSoGood Posted July 20, 2009 Report Share Posted July 20, 2009 He must have talked to me for 10 minutes telling me about the car and some new ones coming out. What new ones coming out? Should we place our order now? Link to comment Share on other sites More sharing options...
Michael Morris Posted July 20, 2009 Report Share Posted July 20, 2009 Mr Arning is a great guy!! Really know his stuff and he LOVES the Mustang!!! MM Link to comment Share on other sites More sharing options...
Fontech Posted July 20, 2009 Report Share Posted July 20, 2009 I heard that in 2011 there will be a 302 Mustang. Tom Link to comment Share on other sites More sharing options...
Burning Blue Star IV Posted July 20, 2009 Report Share Posted July 20, 2009 Great story....OneTrickPony! Nothing like being treated like an appreciated customer and a person, not just some number. Congrats to you. Link to comment Share on other sites More sharing options...
OneTrickPony Posted July 21, 2009 Author Report Share Posted July 21, 2009 What new ones coming out? Should we place our order now? Not new, just been waiting like everybody else. Link to comment Share on other sites More sharing options...
Grabber Posted August 30, 2009 Report Share Posted August 30, 2009 I have been trying to track my car and couldn't get a railcar number from the dealer. I called Ralph Arning and he is an awesum person :D . If more people in the world were as kind, considerate and helpful as this man, the world would be a much better place. He must have talked to me for 10 minutes telling me about the car and some new ones coming out. He gave me the railcar number and told me where my car was. I should see the car in a couple of weeks :happy feet: and still have a little nice weather left to enjoy it. I would also like to say what a great guy Grabber, aka: Rob is for taking time out of his day to communicate with me and help me track the car on its way home. Thanks you Guys for making the wait more bearable and stress free. Good things happen to good people. I enjoyed tracking your car. It brought back my memories of tracking my own. I'm looking forward to seeing your car in person tomorrow and meeting you and your wife. Link to comment Share on other sites More sharing options...
OneTrickPony Posted August 30, 2009 Author Report Share Posted August 30, 2009 Its going to be great weather to put some break in miles on the car. Watched the vid of your Church, Julie and I are excited to attend service with you and the wife. Can't wait to take some pics of the cars together. The two colors are going to look very striking side by side. Link to comment Share on other sites More sharing options...
Sherri Leicht Posted August 30, 2009 Report Share Posted August 30, 2009 Ralph Arning is a good guy. He helped me out with a problem on the Shelby when I first got it. Link to comment Share on other sites More sharing options...
SmellSoGood Posted August 30, 2009 Report Share Posted August 30, 2009 Ralph Arning is a good guy. He helped me out with a problem on the Shelby when I first got it. Can someone PM me his phone number. I have a question about my cars whereabouts and he needs to hear it from me firsthand because Ford Customer Service is lame at best with their computer systems conveniently always being down when I call. Car was built on 8/5 and to be shipped convoy as per sticker. Another member here who lives in New Mexico has received his car with the same build date, but ordered months after me. This was 2 weeks ago when he received his. As of 8/28, my car was still at the plant waiting to be released. I'm getting really anxious after waiting since 4/23 for this bloody car and there seems to be no sense of priority handling for customer orders. Link to comment Share on other sites More sharing options...
War Eagle Posted August 30, 2009 Report Share Posted August 30, 2009 Can someone PM me his phone number. I have a question about my cars whereabouts and he needs to hear it from me firsthand because Ford Customer Service is lame at best with their computer systems conveniently always being down when I call. Car was built on 8/5 and to be shipped convoy as per sticker. Another member here who lives in New Mexico has received his car with the same build date, but ordered months after me. This was 2 weeks ago when he received his. As of 8/28, my car was still at the plant waiting to be released. I'm getting really anxious after waiting since 4/23 for this bloody car and there seems to be no sense of priority handling for customer orders. Just sent you his number, Steve Link to comment Share on other sites More sharing options...
konablue Posted August 31, 2009 Report Share Posted August 31, 2009 i feel the same way asyou smellsogood i had ordered my car on 3/17/09 built 8/13 still waiting Link to comment Share on other sites More sharing options...
OneTrickPony Posted August 31, 2009 Author Report Share Posted August 31, 2009 I sure hope you guys get your cars soon. Its definitely worth the wait. I realiize the anxiety and the frustration can get the better of us, but once you have your GT500 in the driveway it all goes away. :happy feet: Good Luck and hang in there, I went though a two year ordeal before I got my GT500, it about killed me. Link to comment Share on other sites More sharing options...
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