ChicagoChris Posted January 5, 2018 Report Share Posted January 5, 2018 I called Vegas this morning and although I waited on hold for a bit I renewed. Might be easier to call Vegas next week as it seems everyone is calling with returns and some folks might still be out for the Holidays. Quote Link to comment Share on other sites More sharing options...
Glenn Greenwell Posted January 5, 2018 Report Share Posted January 5, 2018 I called today and will call back Monday. Been a real pain to renew this year for some reason. gg Quote Link to comment Share on other sites More sharing options...
Elgin Black Posted January 6, 2018 Report Share Posted January 6, 2018 The customer service isn’t as great for everybody. I left a phone message and number. Never heard back. So much for the website upgrade. Just continues to tell me I already ordered and can’t order again. Quote Link to comment Share on other sites More sharing options...
Ghoust Posted January 6, 2018 Report Share Posted January 6, 2018 Ok what gives.. I sent email PM the admins and I still can't purchase this year's membership. Help anyone! Quote Link to comment Share on other sites More sharing options...
Bookwyrm Posted January 8, 2018 Report Share Posted January 8, 2018 I was just able to finally renew on the website - no more credit card failures. Quote Link to comment Share on other sites More sharing options...
ShelbyTom Posted January 8, 2018 Report Share Posted January 8, 2018 Says" You are only allowed to purchase one of this product, and you have already done so. " Does that mean I am a lifetime member? LOL How do I renew? Quote Link to comment Share on other sites More sharing options...
VNMSNK Posted January 8, 2018 Report Share Posted January 8, 2018 (edited) The store link seems to work. https://www.teamshelby.com/store/category/2-team-shelby-club-membership/?_fromLogout=1 If you are using the complimentary membership with a GT350 purchase, select invitation only and you can select it from there. Every link from the emailed invoice for a prior membership or for the complimentary GT350 membership address included with the GT350 owner's kit do not work. This a frustrating way to go since it should be seamless, but better than wondering what to do. Edited January 8, 2018 by DGGT500 Corrected Quote Link to comment Share on other sites More sharing options...
shelbygt104 Posted January 8, 2018 Report Share Posted January 8, 2018 What happened to the classified ads section? Quote Link to comment Share on other sites More sharing options...
Victor McLaughlin 56711 Posted January 9, 2018 Report Share Posted January 9, 2018 Same as everyone else. Tells me I already renewed which I have not. Quote Link to comment Share on other sites More sharing options...
Elgin Black Posted January 9, 2018 Report Share Posted January 9, 2018 Wouldn’t you think someone in admin would read this and get it resolved? Quote Link to comment Share on other sites More sharing options...
larry muskat Posted January 9, 2018 Report Share Posted January 9, 2018 Finally got thru to Jeremy and renewed,he said the reason for getting a new number is that California was doing things a little different than Vegas and if it happened to let them know and should be able to get original number.It would be nice if this was a automatic renewal on the credit card like the magazines do. Quote Link to comment Share on other sites More sharing options...
Glenn Greenwell Posted January 13, 2018 Report Share Posted January 13, 2018 I renewed through website this morning> Brianna sent an e-mail explanation after I contacted her on why the system was doing what it was doing. It was a real pain this year but with that said it's all good. Good communication with her, she responded to all e-mails in a timely manner. Regards......... GG Quote Link to comment Share on other sites More sharing options...
Elgin Black Posted January 13, 2018 Report Share Posted January 13, 2018 14 minutes ago, TAPD117 said: I renewed through website this morning> Brianna sent an e-mail explanation after I contacted her on why the system was doing what it was doing. It was a real pain this year but with that said it's all good. Good communication with her, she responded to all e-mails in a timely manner. Regards......... GG So how does one get in contact with Brianna? Quote Link to comment Share on other sites More sharing options...
Glenn Greenwell Posted January 14, 2018 Report Share Posted January 14, 2018 (edited) bfawn@shelby.com Update: 1/19/2018 Well putting the computer glitches to order aside, I just got my 2018 membership kit in the mail. It was the nicest one yet and a great value. I just put my license plate frame on my Shelby. Unlike prior years I have noted very little gripping about what's in the SWAG. Well Done Team Shelby !!!!!!!!!!!!!!!!!!!!!!!!!! Edited January 19, 2018 by TAPD117 Additional content added Quote Link to comment Share on other sites More sharing options...
shelbypt Posted January 27, 2018 Report Share Posted January 27, 2018 I just got my Team Shelby membership kit in last week and this had everything I wanted!! I loved the hat and T-Shirt and didn’t have to order the shirt later with my $10 gift card. Way to go guys!!!! Quote Link to comment Share on other sites More sharing options...
Elgin Black Posted February 3, 2018 Report Share Posted February 3, 2018 Just received my membership kit today. What a good job you guys did this year. Quote Link to comment Share on other sites More sharing options...
groop Posted February 7, 2018 Report Share Posted February 7, 2018 This year's renewal was much smoother. Brianna emailed me for a tshirt size within 24 hours of my on-line renewal. The package arrived a few days later. I didn't need to hunt anyone down this year, so that part was good and they shipped from Gardena and not Vegas. The contents of the kit are also very nice. Kudos to Brianna and her team. Quote Link to comment Share on other sites More sharing options...
David Hawkins Posted February 9, 2018 Report Share Posted February 9, 2018 On 1/8/2018 at 4:40 PM, ShelbyTom said: Says" You are only allowed to purchase one of this product, and you have already done so. " Does that mean I am a lifetime member? LOL How do I renew? It means your Year is not up yet. Quote Link to comment Share on other sites More sharing options...
David Hawkins Posted February 9, 2018 Report Share Posted February 9, 2018 On 2/7/2018 at 11:46 AM, groop said: This year's renewal was much smoother. Brianna emailed me for a tshirt size within 24 hours of my on-line renewal. The package arrived a few days later. I didn't need to hunt anyone down this year, so that part was good and they shipped from Gardena and not Vegas. The contents of the kit are also very nice. Kudos to Brianna and her team. Same here. I got an Email to renew so I did, that went smooth then either later that day or the next day I got an Email from her for my Shirt Size. very Smooth............ Quote Link to comment Share on other sites More sharing options...
BlackSGT Posted February 9, 2018 Report Share Posted February 9, 2018 Duh, makes sense now, "you've already bought one of this product" = current membership. Wait until your "membership is due" email. Thanks tesgt350 Quote Link to comment Share on other sites More sharing options...
Don Johnston Posted February 9, 2018 Report Share Posted February 9, 2018 Got my renewal notice about a month ago. After payment received I got an email checking on shirt size. Received package a few days later about a week before my travels. Quick service. Was able to use my discount yesterday when I picked up some more goodies (as if I don't have way too much already) at SA in LV. While I miss a few items that I wanted to replace, the continual changing of items is nice. With so many SA produced vehicles, it is challenging for the shop to get stuff for each model. BTW: all 26 lifts (stations) that I saw had work going on. Really busy in the shop. Almost every type of late model Shelby vehicle there, from various series Cobras, to all sorts of Mustangs and Ford trucks. Bonus was when a few toys were cranked up to be relocated. Good to see and hear. Quote Link to comment Share on other sites More sharing options...
ChicagoChris Posted February 10, 2018 Report Share Posted February 10, 2018 (edited) Received kit yesterday and agree it is one of the better kits produced. Would like to see a TS member coffee mug (not travel mug) next year and the return of the membership pin. Edited February 11, 2018 by ChicagoChris Quote Link to comment Share on other sites More sharing options...
BlackSGT Posted February 10, 2018 Report Share Posted February 10, 2018 3 hours ago, ChicagoChris said: Received kit yesterday and agree it is one of the better kits produced. Would like to see TS member coffee mug (not travel mug) next year. Great idea, a coffee mug! My travel mugs are stacked and not used. Quote Link to comment Share on other sites More sharing options...
Hawkeye O'Saben Posted February 12, 2018 Report Share Posted February 12, 2018 On 2/10/2018 at 10:35 AM, BlackSGT said: Great idea, a coffee mug! My travel mugs are stacked and not used. I love my travel mug from a few years ago, gets used several days a week. Coffee mug wouldn't get used at all cuz I don't use them. Quote Link to comment Share on other sites More sharing options...
ChicagoChris Posted February 12, 2018 Report Share Posted February 12, 2018 Maybe a trade on the horizon. Quote Link to comment Share on other sites More sharing options...
svttim Posted February 13, 2018 Report Share Posted February 13, 2018 On the membership numbers, with the new service they went to new software. As a result, they could not get the two systems to talk and numbers changed. If you continue to have issues renewing, let one of the directors or Steven know. We want everyone to be happy Quote Link to comment Share on other sites More sharing options...
Elgin Black Posted February 13, 2018 Report Share Posted February 13, 2018 This years kit had the best T shirt ever. Quote Link to comment Share on other sites More sharing options...
andrewnagle1964 Posted February 13, 2018 Report Share Posted February 13, 2018 9 hours ago, slygray1 said: This years kit had the best T shirt ever. Agreed Quote Link to comment Share on other sites More sharing options...
silversurfer Posted February 15, 2018 Report Share Posted February 15, 2018 2018 Member Kit rocks! Quote Link to comment Share on other sites More sharing options...
Jason Silva Posted February 15, 2018 Report Share Posted February 15, 2018 15 hours ago, silversurfer said: 2018 Member Kit rocks! Yes it does! Quote Link to comment Share on other sites More sharing options...
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