mikeljgt500kr Posted March 8, 2016 Report Share Posted March 8, 2016 I posted this on the Raptor Forum, but no responses, maybe somebody here has heard of it. My 2013 dealer-SC Raptor has begun, about a week ago, having some big problems. It started out as when first started in the cold morning giving a message of "Advanc-Trac failure, service Advanc-Trac", then escalated a few days later to saying that plus "Hill Decent Control Fault" and shifting into hill decent control by itself and grinding to a halt and slow speed since it was engaged. Each time a key off and restart cleared it up and all was fine the rest of the day, and you could engage and disengage both features with no problems. Then, when I was towing my car trailer at 80 mph on I-40, after about 400 miles for the day, the entire vehicle shut down with a shudder, like you turned the key off. A few seconds later, I gave it gas and it started up again and continued but the climate control, blue tooth telephone, nav, and radio unit was off and the nav (would not recognize SD card I had in it since new) and radio would not come back on. After two days now of trying, they have finally come back on now. I have a service appointment next week but am afraid to drive it with all these electrical problems, anyone ever hear of such issues with such a new (35K miles) truck? Quote Link to comment Share on other sites More sharing options...
Helge Ruchelski Posted March 8, 2016 Report Share Posted March 8, 2016 GLWS.... Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 8, 2016 Author Report Share Posted March 8, 2016 (edited) That is what a good Ford factory friend told me. If the dealer can't find and fix it, sell it immediately. But guess what, if that happens it will not be a Ford truck I buy. Edited March 8, 2016 by mikeljgt500kr Quote Link to comment Share on other sites More sharing options...
Helge Ruchelski Posted March 8, 2016 Report Share Posted March 8, 2016 Lets hope you can get it fixed. I just ordered a Sierra SLT after checking out everything I wanted. Should be here by the end of the month... Quote Link to comment Share on other sites More sharing options...
Voodoo Child Posted March 8, 2016 Report Share Posted March 8, 2016 (edited) Unfortunate that is the state of affairs with modern electronics. For the most part, an electrical/circuitry component failure should result in permanent malfunction. However, if a system reset (on/off), allows for full recovery or partial functionality… then, I would consider some outside factors such as environmental causes (humidity affecting the circuitry due to module/housing insulation breach or excessive heat on the main or a subsystem support module/sensor). Also look at a support components connections (bad ground due to loose contact or frayed wires), resulting in the kind of problem you are describing. On the other hand, similar factors can corrupt the software that supports functions associated with those components (electrical surges… etc.). Was the truck exposed to bad wx (lighting in the vecinity , etc) ? I had experienced similar oddities on aircraft components that were caused by inadequate voltage/current. Obviously, continuing to operate the truck with the problem(s), can directly affect (destroy) a vulnerable and expensive mechanical component. I am with you in that may be best to place the truck on a flatbed and send it to a dealer. Lets hope thay will have qualified personnel to troubleshoot the Raptor’s system(s) and perform the correct repairs. Best of Luck. Edited March 8, 2016 by Voodoo Child Quote Link to comment Share on other sites More sharing options...
EL SHELBY Posted March 8, 2016 Report Share Posted March 8, 2016 This may sound silly, but I'm serious with the suggestion. Check the battery, battery post. Quote Link to comment Share on other sites More sharing options...
twobjshelbys Posted March 9, 2016 Report Share Posted March 9, 2016 This may sound silly, but I'm serious with the suggestion. Check the battery, battery post. Easiest to check the obvious things first. Also check the ground to the chassis is clean and if necessary scrape the paint away around the lug. Quote Link to comment Share on other sites More sharing options...
Guest markham51 Posted March 9, 2016 Report Share Posted March 9, 2016 dealer-SC? Quote Link to comment Share on other sites More sharing options...
Guest markham51 Posted March 9, 2016 Report Share Posted March 9, 2016 I posted this on the Raptor Forum, but no responses, maybe somebody here has heard of it. My 2013 dealer-SC Raptor has begun, about a week ago, having some big problems. It started out as when first started in the cold morning giving a message of "Advanc-Trac failure, service Advanc-Trac", then escalated a few days later to saying that plus "Hill Decent Control Fault" and shifting into hill decent control by itself and grinding to a halt and slow speed since it was engaged. Each time a key off and restart cleared it up and all was fine the rest of the day, and you could engage and disengage both features with no problems. Then, when I was towing my car trailer at 80 mph on I-40, after about 400 miles for the day, the entire vehicle shut down with a shudder, like you turned the key off. A few seconds later, I gave it gas and it started up again and continued but the climate control, blue tooth telephone, nav, and radio unit was off and the nav (would not recognize SD card I had in it since new) and radio would not come back on. After two days now of trying, they have finally come back on now. I have a service appointment next week but am afraid to drive it with all these electrical problems, anyone ever hear of such issues with such a new (35K miles) truck? I have a 13 Raptor ..no issues. I did some cruising through various Raptor forums...nothing shows up. Something as random as you are experiencing sounds like it could be a grounding issue. Your dealer should be able to find it. Good luck. Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 9, 2016 Author Report Share Posted March 9, 2016 (edited) dealer-SC? Rich Ford in ABQ (HyperStangs) sold the new Raptor to me and added a Whipple Cobra Jet Supercharger for 600 HP so I could tow better. I hope they can find it, if not it is toast to me and goes to the crusher for all I care. Edited March 9, 2016 by mikeljgt500kr Quote Link to comment Share on other sites More sharing options...
DubbsFaris Posted March 9, 2016 Report Share Posted March 9, 2016 Have them check the ECU, the harness that goes ver the manifold, and the harness that plugs into the transfer case. It should have thrown several codes by now. Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 9, 2016 Author Report Share Posted March 9, 2016 Thanks, yes I am hoping for codes. I have talked to a couple of newer F-150 owners who had theirs shut down while driving too. One shifted into first at 70 mph, scary. They said the dealers said they could find nothing wrong and couldn't duplicate the fault, so it was just a one time fluke. None believed that and sold them. Quote Link to comment Share on other sites More sharing options...
Guest markham51 Posted March 9, 2016 Report Share Posted March 9, 2016 I had a BMW 3 series that did that all the time. My wife drove the car. I eventually threatened to "kill the service manager" and they fixed it. Of course I would have never killed the service manager (I WOULD HAVE HAD SOMEONE ELSE DO IT). I parked the car at the dealership and told the service manager to use it every day himself until he found the problem. My daughter's Lexus IS would just shut down in traffic intermittently. Her doors would unlock when she made a right turn into a parking lot..occasionally. But of course they could never fix it because it wasn't throwing codes and it would never act up during a service tech test drive. So it never got fixed and i just sold it. Electrical problems can occur for a whole bunch of reasons. 99% of them get fixed by the dealer. Some times they don't. Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 16, 2016 Author Report Share Posted March 16, 2016 A partial update: Took the truck into my local dealer (only 25 miles away), they looked at it and refused to work or diagnose anything, saying the supercharger voided all warranties (they think) and Ford won't let them deal with it, and since the program was changed, they can't get any info from the ECU and won't touch it. They suggested I take it back to Rich Ford (HyperStangs) who sold me the truck with the supercharger and see if they will fix it and if any warranties remain (35K miles and 2 1/2 years). So, I will drive it, if it makes it, 90 miles to Rich Ford and see if they will touch it. This is not looking good so far. Quote Link to comment Share on other sites More sharing options...
stngfever Posted March 16, 2016 Report Share Posted March 16, 2016 Good Luck! Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 18, 2016 Author Report Share Posted March 18, 2016 Day three of the truck in the shop. No news, nothing found, needs more tests………... Quote Link to comment Share on other sites More sharing options...
DubbsFaris Posted March 19, 2016 Report Share Posted March 19, 2016 Following. Quote Link to comment Share on other sites More sharing options...
mhr1961 Posted March 19, 2016 Report Share Posted March 19, 2016 if problem it is intermittent this thread may be of interest/help. http://www.raptorforumz.com/threads/3rd-brake-light-possibly-causing-hill-descent-control-fault.6271/ Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 19, 2016 Author Report Share Posted March 19, 2016 (edited) Is that the stop light above the rear window near the roof? Lots more wrong than just the hill decent control however. And it really never rains here, and has not been wet at all. Edited March 19, 2016 by mikeljgt500kr Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 24, 2016 Author Report Share Posted March 24, 2016 Partial update, after one week in the shop, no news. They say they are "having trouble communicating with the computer"……... Quote Link to comment Share on other sites More sharing options...
Guest markham51 Posted March 24, 2016 Report Share Posted March 24, 2016 Chinese government hacker.... Quote Link to comment Share on other sites More sharing options...
Helge Ruchelski Posted March 24, 2016 Report Share Posted March 24, 2016 Cant they just turn it off and then on again? Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 24, 2016 Author Report Share Posted March 24, 2016 You would think, but apparently not. Quote Link to comment Share on other sites More sharing options...
Glenn Greenwell Posted March 24, 2016 Report Share Posted March 24, 2016 Recommendation, in my humble opinion, have dealer remove mods and return to stock, see if it drives okay. GG Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 24, 2016 Author Report Share Posted March 24, 2016 I would not want that, even if they would do it for free (I'm sure that would be way expensive). The stock Raptor does not have the HP and torque I need. And so if it is the SC that is causing the issues, I will sell it and get something else. Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 25, 2016 Author Report Share Posted March 25, 2016 Service rep called today, still trying to communicate with the truck's computer, now trying to find a "back door" way in. Sounds like the FBI and the terrorists' iPhone. Ten days now in the shop. Quote Link to comment Share on other sites More sharing options...
vapor08GT500 Posted March 26, 2016 Report Share Posted March 26, 2016 I have seen this time and time again with intermittent shut down issues....as Warren already stated, check ECU (computer) and also verify all grounds. Many Ford dealers don't spend the needed time to diagnose. I can bet you money it will be a bad ground, shorted ECU, or loose connection. Ford's computer systems are among the best, but as with anything, when there is a bad ground connection, someone arcs the battery, jump starts incorrectly, or leaves the key on when jump starting, there is a huge chance you fry the ECU.... Alex Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted March 26, 2016 Author Report Share Posted March 26, 2016 What I can't figure out is that they have spent 10 days trying to communicate with the computer instead of looking everywhere for other issues, or just replacing the ECM. It is still under warranty, so I smell a rat trying to keep Ford's cost low. Quote Link to comment Share on other sites More sharing options...
mikeljgt500kr Posted April 1, 2016 Author Report Share Posted April 1, 2016 Two weeks plus now in the shop, they are still trying to communicate with the computer, they are looking for a "backdoor" into it still. Is all Ford warranty service like this????? I have never had one of my Fords in for anything but oil changes, this makes we wonder if they know what they are doing and have any training to work on electronics. Wondering when I should yank it and get a lawyer to see about the lemon laws application. Quote Link to comment Share on other sites More sharing options...
twobjshelbys Posted April 1, 2016 Report Share Posted April 1, 2016 (edited) They are full of it. Can't they find the OBDII port? Find another dealer. Any other dealer is also going to balk at the mods given what it is doing, so I'd suggest you return it to the dealer that installed it in the first place. Edited April 1, 2016 by twobjshelbys Quote Link to comment Share on other sites More sharing options...
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