w.goldsberry Posted September 18, 2013 Report Share Posted September 18, 2013 I was contacted by Bill Cherwin concerning a refund. He was great. I was so impressed with his courtesy and concern that I ordered some more merchandise from him, This guy represents Shelby in the most professional way. I plan on buying several more parts from him. Please let the BOSS know hour great this guy is. w.goldsberry Link to comment Share on other sites More sharing options...
JT93 Posted September 19, 2013 Report Share Posted September 19, 2013 I've had dealing with Bill a couple times as well in the past couple months. He is one of the best at SPP - right up there with Jer - as far as I'm concerned. Link to comment Share on other sites More sharing options...
slvrbullet Posted September 19, 2013 Report Share Posted September 19, 2013 Dealt with Bill Cherwin and Norm Gutowski on a refund last week also. Great Customer Service!!!! Both went out of their way to help me out. True Professionals!!! Link to comment Share on other sites More sharing options...
Jer Posted September 19, 2013 Report Share Posted September 19, 2013 Thanks for the praise for Bill and Norm. They have mountains of orders to process, but still work hard to approach every order with the customer in mind. I appreciate the heads-up, and will share this with them. Jer Link to comment Share on other sites More sharing options...
mywickedshelby Posted September 19, 2013 Report Share Posted September 19, 2013 I have dealt with Bill Cherwin a number of times and he does a fantastic job, very professional. Great experience. Link to comment Share on other sites More sharing options...
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