Jump to content

Another example of Great Shelby Service


Recommended Posts

Howdy SGT Friends,

I just wanted to share a short story of another good experience with Shelby Customer Care. I purchased the "Shelby Fuel Door" about 14 months ago & installed it a little less then 6 months ago (on account of a military deployment). About 2 & half months after it was installed a small area started bleaching (that is to say turning white). I called up Las Vegas and spoke with Justin Adler. I gave him a brief description and he asked me if I still have the receipt (which of course I did as I keep track of all the paperwork when I add or subtract anything from the car...I'm sure 99% of you will understand this). Because of the swap between Scott Drake & the new Shelby Store they didn't have it on file, but as soon as I sent it in it took Justin about 5 minutes before agreeing to send me a new one. ( I didn't even send pics in). Its just good to see a company & its employees taking pride and responsibility in their work...in all my experience with Shelby American I know I can always expect that from them!


Semper Paratus!


(I also put this post on the Shelby Store Forum...but if you guys are anything like me the only thing I watch & read is the Shelby GT Mod/Tech lol)

Link to comment
Share on other sites

I just placed a big order with Shelby this week. Some shirts and stuff for car. I had accidently placed wrong sizes on some of the clothes, and called customer rep and he promptly changed the sizes and fixed the order. They have done a great job for me as well. Thanks Shelby Perfomance Parts.


Todd Shelby (no relation to the big guy)

Link to comment
Share on other sites

I have to agree.

Last year I ordered the "Shelby GT" license plate frame. I received the wrong frame. One email to Robert

who put me in touch with Kameron who sent to correct one to me.


That was awesome service. Thanks guys.

Link to comment
Share on other sites

  • 2 weeks later...


This topic is now archived and is closed to further replies.

  • Create New...