Jump to content
TEAM SHELBY FORUM

Replacing 07SGT hood scoop under warranty


Recommended Posts

So I finally got around to getting the SGT into the dealership to document my mildly warped hood scoop (on the last day of warranty actually). So they confirmed it's bad and they got the new scoop in already.

 

I KNOW there have been many posts on this, but would someone please give me the gist of ANYTHING I need to make perfectly clear to the installer? Phil Long Ford is having an ABRA shop (I guess they do all their body work) do it and I just remember hearing several people talk about having to have theirs done numerous times.

 

What if anything do I need to point out, or have the body shop be made perfectly aware of before they do this?

 

The reason I ask is this REALLY didn't bother me much as it was, but I'd hate to SCREW something up and make it worse than when they started. And I'm just not up for a dealership battle these days.

 

Know what I mean? I'm of the "if it ain't broke..." camp. This isn't broke, but I was convinced is should be fixed.

 

Comments? Thoughts?

 

JR

Link to comment
Share on other sites

Search for the old Hood Scoop thread. You will find tons of hints and tips. The biggest issue is making sure that the rivets don't go through the hood's second layer and pull the outermost layer down causing a dimple. The second is to take care not to push the top of rivet into the scoop.

 

Find the thread and read. On my phone so I can't look right now.

 

Good luck.

Link to comment
Share on other sites

Um... thanks? Does anyone here have a couple minutes to "cliff note" that for me?

 

 

 

JR,

 

Seriously? I think I did that! I gave you the two primary issues to watch for. The different methods to prevent these in other issues are in the thread and there are different ones for each and others.

 

Sorry, don't mean to be a jerk, but if you're going to be "that guy" and not care enough to read the info yourself, what does that say about the time I took out of my day to respond and later find it for you?

 

Look at it this way, I saved you maybe 20 min of playing with the search function , 20 min you can now use to read the thread.

 

But wait, no let me read the thread for you too, then I can spend another 30 min summarizing it.

Link to comment
Share on other sites

JR,

 

Seriously? I think I did that! I gave you the two primary issues to watch for. The different methods to prevent these in other issues are in the thread and there are different ones for each and others.

 

Sorry, don't mean to be a jerk, but if you're going to be "that guy" and not care enough to read the info yourself, what does that say about the time I took out of my day to respond and later find it for you?

 

:headscratch:

 

Look at it this way, I saved you maybe 20 min of playing with the search function , 20 min you can now use to read the thread.

 

But wait, no let me read the thread for you too, then I can spend another 30 min summarizing it. :finger:

 

 

If I'm picking up on your sarcasm correnctly.... Seriously!? Jesus, you gave me a link to a thread with 87 links to the other threads in it. And it's a friggin capital crime to ask for a quick recap? Fine. I won't ask again. How dare I in the first place, right? Good God. Forget I even asked.

 

Any one else? Or I'm I just a complete dick for asking?

Link to comment
Share on other sites

If I'm picking up on your sarcasm correnctly.... Seriously!? Jesus, you gave me a link to a thread with 87 links to the other threads in it. And it's a friggin capital crime to ask for a quick recap? Fine. I won't ask again. How dare I in the first place, right? Good God. Forget I even asked.

 

Any one else? Or I'm I just a complete dick for asking?

 

 

Hey JR,

 

Don't get your nickers in a wedgee. Jeff is trying to really help. This is a complex problem and most off us have already been down this road with different results. Some of us used the SAI fix and some of us, like me used rivet nuts to reattach.

 

It will really help you to click on a couple of the posts and read through them. It will give you a great deal of knowledge. There are many really great guys and gals on here with lots of knowledge. Chill and good luck with your repair.

 

If all you are doing is the scoop without the stripes you are lucky, most of us had to do both.

 

GG

Link to comment
Share on other sites

If I'm picking up on your sarcasm correnctly.... Seriously!? Jesus, you gave me a link to a thread with 87 links to the other threads in it. And it's a friggin capital crime to ask for a quick recap? Fine. I won't ask again. How dare I in the first place, right? Good God. Forget I even asked.

 

Any one else? Or I'm I just a complete dick for asking?

 

 

See! You need to do as I asked and READ the thread!

 

Forget the links! That's the point of the thread! It says stop the posting insanity and puts everything in ONE thread for you to read.

 

But hey, I'll make you a deal, I'll forget you asked if you forget I took 20 min out of my day to help!

 

Deal?

Link to comment
Share on other sites

If I'm picking up on your sarcasm correnctly.... Seriously!? Jesus, you gave me a link to a thread with 87 links to the other threads in it. And it's a friggin capital crime to ask for a quick recap? Fine. I won't ask again. How dare I in the first place, right? Good God. Forget I even asked.

 

Any one else? Or I'm I just a complete dick for asking?

 

 

I am in the process of having mine replaced as well. I have been waiting for months to get my scoop for some reason.

 

A couple of things that I know to watch out for, 1) Make sure who ever does the work really understands how to put the scoop on and rivet it properly. If they over tighten the rivets, then it will dig into the hood and create more problems. I know that some have used aluminum screws or riv nuts to hold the scoop in place. Also make sure the alignment is right the first time or you will have to deal with getting a new hood. 2) Ask them to go ahead and order a stripe kit. My understanding is that the stripes they send will not match the stripes on the rest of the car as the color and / or thickness will be different. Also, when they restripe the hood, make sure they pay attention to how the stripes are currently aligned as they purposely do not align the same at the washer nozzles. I need to measure mine, but I think they are 1/2" on either side of the hood centerline. Take lots of pictures of all your stripes and alignment before any work begins.

 

Good Luck and let us know how things progress,

Robert

Link to comment
Share on other sites

I am in the process of having mine replaced as well. I have been waiting for months to get my scoop for some reason.

 

A couple of things that I know to watch out for, 1) Make sure who ever does the work really understands how to put the scoop on and rivet it properly. If they over tighten the rivets, then it will dig into the hood and create more problems. I know that some have used aluminum screws or riv nuts to hold the scoop in place. Also make sure the alignment is right the first time or you will have to deal with getting a new hood. 2) Ask them to go ahead and order a stripe kit. My understanding is that the stripes they send will not match the stripes on the rest of the car as the color and / or thickness will be different. Also, when they restripe the hood, make sure they pay attention to how the stripes are currently aligned as they purposely do not align the same at the washer nozzles. I need to measure mine, but I think they are 1/2" on either side of the hood centerline. Take lots of pictures of all your stripes and alignment before any work begins.

 

Good Luck and let us know how things progress,

Robert

 

 

Robert, good list but you forgot #1 the infamous "dimpled" hood.

Link to comment
Share on other sites

Hey, sorry all, maybe it's me, but it REALLY gets me that people come in and ask a question, obviously without doing ANY research on their own, their time it seems is to valuable, instead asking someone else to to the research for them. Then when you do go to the trouble to at least find and point them to the info, they reply with a sarcastic "thanks?". Then futher asking you to search through it all to create a cliff notes version for them because AGAIN it seems their time is too valuable, meaning I guess mine isn't to them, which is funny cause it's not even my car!

 

What REALLY gets me is, years ago I specifically required people post hood scoop stuff to one thread so that future owners would have one place to go to read the different questions, experiences, failures and successes. I got a lot of initial grief for it! Now to have an owner that can benefit from that effort throw it back in my face with a "thanks?" really makes me :angry22:

 

Sorry if my being a little honest with my feelings makes me a jerk so be it!

 

JR, I do wish you good luck, and I do hope you take the time to read the thread. It will save you far more time than it will take to read it!

Link to comment
Share on other sites

Wow. Huh. First to those that offered their thoughts and experience, thank you. It's greatly appreciated. And I'll most assuredly print and pass that directly along to the installer.

 

Jeff - Let me first say, I am admittedly a person that reacts extremely poorly to strong sarcasm. And lets at least both agree there was a bit of that in your response. THAT SAID, I APOLOGIZE for not taking the time to go through the entire post you provided. The REASON I posted the thread was that after an initial search (which I DID do), I found there was a extremely large amount of posts/threads about this issue and I immediately became fairly overwhelmed. I then actually went to look and see if there was a "sticky" about this, considering how much activity there was on it. When I didn't find one (maybe there is one, but I didn't see it), I thought it may be reasonable to basically say, "HEY, a LOT has been said about this issue, but at THIS POINT, do "we" as a Shelby GT community have the common consensus, so to speak to, on what the "standard" response is here? And when I saw you post a thread that listed nearly 100 other links to OTHER threads, I'll admit, I shot from the hip as that being a sarcastic response. If the "guts" of the info was in that THREAD and not those LINKS, than AGAIN, I apologize. I misunderstood your intentions.

 

I truly DO respect the senior knowledge holders here on this site. I AM one of those people that when others are are looking for answers for something, I say,"find THE forum for that, introduce yourself, search and contribute. You'll get all the answers you need from there". Honestly Phil Long Ford in town here is bustin' my chops to get this done "yesterday" and I'm just not warm and fuzzy with the way they are charging into it. Combine that URGENCY with my absolute ANAL approach to ANYTHING that is my car and I guess this is where it led me this time.

 

Again, to those that I offended with my asking of a summary with out thorough searching, I apologize. Most importantly Jeff - again, in front of all, I apologize to you. I just don't deal well with sarcasm and I went out on an unfamiliar limb of asking for a quick recap of a common problem rather than thoroughly researching it myself.

 

Nothing else to say I guess. Didn't mean to stir the pot. Just looked to the best bank of knowledge I knew of, for an expedient answer. I'll figure it out from here. Thanks everyone.

Link to comment
Share on other sites

Jeff c'mon lighten up...it is a LOT of reading.

 

The search function is hard for me to use as well....in fact between that and the floating reply boxes I get easily frustrated sometimes as well with 500 posts of an issue...no biggie....

 

5687....so I had a pretty, well actually in fact the MOST (IMO) reputable shop in this issue (that I am vowed to silence to post here in name by a friend who worked there...) put mine on, and if you look at this picture you can see the larger holes they drilled on the underside hood bracing to make sure that the rivets do not pull on the bracing and that they only pull on the hood outer skin.....see my functinal SA glass scoop thread for more pics...I noticed that right off...the good news is that the replacement glass scoop is super deluxe!!!!

Link to comment
Share on other sites

Ok..let's try to get back on the right foot...my apologies back for letting what seems to be a "pet peeve" get the best of me!

 

So JR...please understand everything I am trying to tell you is to help you. But what you, and some others, don't seem to understand is that I don't believe there is an EASY way out of reading the SINGLE thread I posted to you that in fact used to be a sticky! You can pretty much ignore all other threads on this subject.

 

My concern is that there are many different issues and MANY different solutions to each. It's YOUR car! YOU should weigh all the options and pick the right way to go for yourself. There are some risks in a few of the options people used, there is additional cost involved in others, some even offer up the use of different ways to attach the scoop that might be of interest to you.

 

In other words asking me or ANYONE to summarize two years worth of trial and error of options means they are going to give you their opinion of what was the right course to take, for them, which may not be for you and you may one day regret that. I think I could very well be doing you a disservice telling you what you should do when it comes to your scoop because my opinion may just end up causing an issue for you where it didn't for me.

 

I can only tell you that if I was going into this blind I would for sure read that thread because, as you will read, the history is filled with damaged hoods and scoops from different issues or combination of issues and in response different options have been tried and have been successful. Again which of them you choose is up to you.

 

Good luck regardless...take it from me...it's nice to have a scoop that's all wavy and lifting! I'm going on almost two years and it still looks GREAT! :happy feet:

Link to comment
Share on other sites

Jeff c'mon lighten up...it is a LOT of reading.

 

The search function is hard for me to use as well....in fact between that and the floating reply boxes I get easily frustrated sometimes as well with 500 posts of an issue...no biggie....

 

5687....so I had a pretty, well actually in fact the MOST (IMO) reputable shop in this issue (that I am vowed to silence to post here in name by a friend who worked there...) put mine on, and if you look at this picture you can see the larger holes they drilled on the underside hood bracing to make sure that the rivets do not pull on the bracing and that they only pull on the hood outer skin.....see my functinal SA glass scoop thread for more pics...I noticed that right off...the good news is that the replacement glass scoop is super deluxe!!!!

 

 

 

I feel lighter now... :hysterical:

 

Yes the search function is not always your friend for sure! If I didn't know that thread I wouldn't have been able to find it and even then it took me awhile and it shouldn't have. :banghead:

 

I don't see your pictures but my shop used the same technique to attach my hood and not grab the inner layer and I posted those pics to...yep...the Hood Scoop thread! :happy feet: So JR if you scroll through the thread you will find my pics of how my scoop was done. If it works for you great but then some other people used rivnuts which are cool and allow you to remove the scoop as needed and are more in keeping with the original look, those too are in the Hood Scoop thread.

 

:lurk:

Link to comment
Share on other sites

I am in the process of having mine replaced as well. I have been waiting for months to get my scoop for some reason.

 

A couple of things that I know to watch out for, 1) Make sure who ever does the work really understands how to put the scoop on and rivet it properly. If they over tighten the rivets, then it will dig into the hood and create more problems. I know that some have used aluminum screws or riv nuts to hold the scoop in place. Also make sure the alignment is right the first time or you will have to deal with getting a new hood. 2) Ask them to go ahead and order a stripe kit. My understanding is that the stripes they send will not match the stripes on the rest of the car as the color and / or thickness will be different. Also, when they restripe the hood, make sure they pay attention to how the stripes are currently aligned as they purposely do not align the same at the washer nozzles. I need to measure mine, but I think they are 1/2" on either side of the hood centerline. Take lots of pictures of all your stripes and alignment before any work begins.

 

Good Luck and let us know how things progress,

Robert

 

 

Keep after Shelby, write down who you talk to and keep good notes. It took over a year with constant calls and now they say oops sorry warranty out. So bug them and bug them. New company is not customer oriented. How can a warranty bve out for a flipping defect? At least give the orignal owner the parts. Followed the process over and over. Shelby said No it is not us, it is your dealer and Ford Racing. Guess what it was Shelby, have the documentation and detailed notes. Chip Beck scoop is what I am going to use. Not going have any conversion done at Shelby either, poor support. The core people are gone that would bust their butt to help you. Now what would happen is, if I needed any warranty or help with a SC conversion, Oh, give us a year, we may help you, sorry warranty is out.

 

Everyone has had different results, some good some bad. Mine regardless of what anyone says was frustrating, time consuming and I called and pushed for a year myself, with no results.

Link to comment
Share on other sites

Keep after Shelby, write down who you talk to and keep good notes. It took over a year with constant calls and now they say oops sorry warranty out. So bug them and bug them. New company is not customer oriented. How can a warranty bve out for a flipping defect? At least give the orignal owner the parts. Followed the process over and over. Shelby said No it is not us, it is your dealer and Ford Racing. Guess what it was Shelby, have the documentation and detailed notes. Chip Beck scoop is what I am going to use. Not going have any conversion done at Shelby either, poor support. The core people are gone that would bust their butt to help you. Now what would happen is, if I needed any warranty or help with a SC conversion, Oh, give us a year, we may help you, sorry warranty is out.

 

Everyone has had different results, some good some bad. Mine regardless of what anyone says was frustrating, time consuming and I called and pushed for a year myself, with no results.

 

 

Hmm, that's interesting because to date, I've had NO contact with Shelby about it. Only the Ford dealership and then they've been in contact with Ford Racing. Any time iI even mention Shelby, they INSIST that Shelby has NOTHING to do with it. Damn near biting my head off.

 

I am documenting the process with them though and hopefully it will be a one time fix. In and out... it looks simple.... right?

Link to comment
Share on other sites

Hmm, that's interesting because to date, I've had NO contact with Shelby about it. Only the Ford dealership and then they've been in contact with Ford Racing. Any time iI even mention Shelby, they INSIST that Shelby has NOTHING to do with it. Damn near biting my head off.

 

I am documenting the process with them though and hopefully it will be a one time fix. In and out... it looks simple.... right?

 

 

 

Your dealer is correct. Ford Racing handles the warranty is who decides issues such as this, during the warranty period, NOT Shelby. That said if you have issues you can personally call Ford Racing and talk to them, which you will see in the thread, I did many times! But that was because I had issues getting mine done which there sounds as thought isn't an issue for you.

 

As I, and others have said, if you want a one-time fix, read the thread, it's not as simple as it looks, and when people treat it as simple is when you get into trouble.

Link to comment
Share on other sites

Your dealer is correct. Ford Racing handles the warranty is who decides issues such as this, during the warranty period, NOT Shelby. That said if you have issues you can personally call Ford Racing and talk to them, which you will see in the thread, I did many times! But that was because I had issues getting mine done which there sounds as thought isn't an issue for you.

 

As I, and others have said, if you want a one-time fix, read the thread, it's not as simple as it looks, and when people treat it as simple is when you get into trouble.

 

 

Gotcha. Ya, for some reason I got the impression that there were something about it that was deceptive. And when the installer called me and said, "ah, no problem. how hard could it be?" I got a little chill up my spine.

 

I'll get to readin' through that thread this weekend. might take me a while to get through 38 pages! LOL, but yes, I'll give the go! Thanks again, I DO appreciate it.

 

Quick question though... does it say in there somewhere how the black front piece is attached? I'd like to steal that piece from the installer for a couple days and go get a lil insert of my own made.

Link to comment
Share on other sites

Gotcha. Ya, for some reason I got the impression that there were something about it that was deceptive. And when the installer called me and said, "ah, no problem. how hard could it be?" I got a little chill up my spine.

 

I'll get to readin' through that thread this weekend. might take me a while to get through 38 pages! LOL, but yes, I'll give the go! Thanks again, I DO appreciate it.

 

Quick question though... does it say in there somewhere how the black front piece is attached? I'd like to steal that piece from the installer for a couple days and go get a lil insert of my own made.

 

 

Unfortunately it comes preinstalled and I don't think it's trivial to remove at least not if you want to re-install it.

 

Anyone that's done that want to chime in?

 

If you think you might want to mess with the scoop in the future you might want to consider the rivnut method to install it. That way you can remove it easily as needed and not cause damage. There are people in the thread that note that they used that method and perhaps you could PM them for more info or questions. Theoretically it would allow you to install it now and remove later for modification.

 

Oh, and hey, it's a good clue that anything that takes up 38 pages and two years of posts....isn't easy! :dance:

Link to comment
Share on other sites

Unfortunately it comes preinstalled and I don't think it's trivial to remove at least not if you want to re-install it.

 

Anyone that's done that want to chime in?

 

If you think you might want to mess with the scoop in the future you might want to consider the rivnut method to install it. That way you can remove it easily as needed and not cause damage. There are people in the thread that note that they used that method and perhaps you could PM them for more info or questions. Theoretically it would allow you to install it now and remove later for modification.

 

Oh, and hey, it's a good clue that anything that takes up 38 pages and two years of posts....isn't easy! :dance:

 

 

Cool... gotta get the rivnuts section of the thread. Maybe I'll get there by tonight! LOL

Link to comment
Share on other sites

Hey, I see you edited out the mile long list of links! ;)

 

 

Yeah...the original intent of those links was to show why we needed a single thread! it was too hard to find information spread over 50+ threads each with 3-4 posts etc.

 

Yes, I know 19 pages is a lot but you can skim it pretty quickly and separate the wheat from the chafe, and for sure it's a lot easier than sorting through what would be 100+ threads today.

 

BTW: Did you find the info and pictures of the rivnut option?

Link to comment
Share on other sites

ya, I finally got to reading today. Trying to make sense of it all. Looks there were/are a number of issues to consider. I did see your pictures, they are very helpful to visually the issues. So far I'm on page 10... 28 more to go...

 

 

 

;-)

 

Hey the investment now might just save you weeks, perhaps months, of problems!

Link to comment
Share on other sites

;-)

 

Hey the investment now might just save you weeks, perhaps months, of problems!

 

 

Hope so... I'm already getting a really bad feeling about this. The dealership is bustin' my chops to get it done right away so they can "close their ticket". The Body shop wants it done ASAP do he get "the few dollars" he gets for warranty work. Just not feeling the love from any angle at this point...

Link to comment
Share on other sites

Well, I got almost all the way through the official thread... about 5 more pages to go. Sounds like a lot of the original concerns are alleviated with this new/new/new scoop and it mostly comes down to proper alignment of the scoop and rivets. Fair to say?

 

The shop that the dealer is having do this has never done one so I'm pretty much freaking out that they are going to screw something up. But I called Mike at Auto Art in NC just to get some tips. BTW, fantastic people there. I told Mike right away that there was no way I could get my car to him for it, but I had heard he was the GURU in getting these done. He had NO problem offering up as much advice as possible about the install and even suggested having my installer give him a call before hand to get a bullet list of thing to watch out for. That's just good people. Someone that really takes pride in helping out customers... KNOWING that we'll spread the good word about him!

 

SIDE RANT: I told this installer in town... "Hey, do a fantastic job the first time and I'll let the WHOLE WORLD know how good of a job you did." His response? "Actually don't tell anyone, I'd rather not do anymore of these." You know, that is just short-sited idiocy if you ask me. What they don't seem to understand is how much folks like us value quality technicians. Sure maybe he's not going making money on these COUPLE of hood scoop installs he may do, but did he ever think that if he DOES do a great job that we may be inclined to go to him for things that WILL make him money? Stripes? Full paint jobs? Custom work? I digress.

 

Anyway, I did see in the master thread that someone made up a cheat sheet for his installer. I think I'll do the same, but I won't be able to do the rivnuts and I won't be doing the stripes, so mine will look a bit different. I might post it up for you elders to critique before I give it to them... just so I'm assured I have mentioned everything I should.

 

Thanks again for all your help so far.

Link to comment
Share on other sites

Well, hit a snag. Went and expressed my insistence of it being done "RIGHT" and now the dealership and body shop are contemplating whether they are even going to do it. They said it looks extremely simply... the directions look extremely simple... this should take 20 minutes... But when I explain to them how many people have had trouble they get red in the face and say well, maybe this isn't something we are comfortable doing. At one point they even asked me who I expect to pay of it's not done right the first time. I said, NOT ME.

 

Anyway... looks like I'm in the same boat as some others now. Not sure if they are going to do it and not sure it's going to get done right... but they insist MUST be done by the end of the month, so... wadayado?

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...
...