Lemon Law claim coming over Ford's refusal to address 1-2 grind problem

[L82ford]

Ford has looked at my 100% stock, 2011 GT500 and agrees that the car grinds on the 1-2 shift, sometimes going in and sometimes rejecting the shift. At the specific direction of Ford/SVT engineers, the dealer put in a new clutch. The new, redesigned clutch did not solve the problem. After leaving the car with the dealer for 17 days (without them ever pulling the tranny or attempting any repair), the dealer and Ford's Customer Service told me that Ford/SVT is aware of the issue/concern, they do not presently have a fix, and they might have a fix sometime next quarter. They further said that I had to pickup my car or I would be billed for storage. So, I picked it back up. For the sake of those who are fortunate enough to not have the 1-2 grind problem, neither the dealership, Ford engineer nor Ford Customer Service personnel have suggested that the grind is caused by operator error.

 

I have never heard of a manufacturer that would acknowledge a problem with a vehicle and just refuse to fix it. In fact, they specifically told the dealer that they were not authorizing any attempt to repair. Although I really just want my car fixed, I sent a twenty day refusal letter to Ford in Dearborn, laying the foundation for a Lemon Law claim. Due to something my dealer told me yesterday, I expect they will attempt to argue that the grind/rejection is just a "vehicle characteristic" and not a defect which impairs the value of the vehicle.

 

I would appreciate that any members who have had Ford make any attempt to fix the 1-2 grind issue in their 2010 or 2011 GT500, please post the details of the attempted fix, the date of the attempt, the name of the dealer where attempt was made, and whether the attempted repair was successful. If anyone here has already taken action against Ford for the 1-2 grind issue, that info would also be appreciated. If you're uncomfortable posting it here, please send me your info privately.

 

I'll keep you posted. Thanks for your help.

[MichaelP]

I think someone posted the transmission parts that needed to

be replaced a while ago to fix the 1/2 problem.

 

maybe another member could help here.

[L82ford]

I think someone posted the transmission parts that needed to

be replaced a while ago to fix the 1/2 problem.

 

maybe another member could help here.

 

 

Thanks Michael.

I have info on two second gear synchro and gear repairs, mg03 and Vapor08. I even gave the dealer the list of parts.

[ponyboy96]

I've had mine grind a couple of times, but for the most part I can hit my shifts. The only noticeable thing I've observed is how notchy the gears are to get in with regular driving. I'm hoping they find a fix for all of this. Having come from an F-body, the usual culprit there was a clutch not fully disengaging. Sometimes it was necessary to run a spacer behind the slave to get a little extra clearance or run an adjustable master. This would even happen on stock clutches. I'm wondering if that may be the issue on these cars.

[PistolWhip]

I don't have much to input here, but subbing for the outcome. Good luck L82, I hope they do the right thing here.

[texaggie]

Welcome to the clutch nightmare that '07 - '09 owners have been dealing with. Sorry to hear that you are having problems as well. I hope they learn to treat you better than many of us have been treated.

[LuckySnake]

Welcome to the clutch nightmare that '07 - '09 owners have been dealing with. Sorry to hear that you are having problems as well. I hope they learn to treat you better than many of us have been treated.

 

My 07 had trans/clutch/flywheel replaced due to rusted input shaft and clutch hub, then Ford replaced the clutch/flywheel again with the nickle one. She shifts good through all rpm ranges fast or slow. Anyone that says first to second grind at some speeds is normal is mistaken. The first shift of the day from first to second is notchy and that seems to be normal for my car and others say the same.

[BDrool]

do a search for "tremec 6060" and you'll see a wide range of issues from Challengers, Camaros, GT500s and Vettes. I don't really want to say it but, this isn't a home grown tranny that is going in these high powered vehicles.

[bigsnake]

do a search for "tremec 6060" and you'll see a wide range of issues from Challengers, Camaros, GT500s and Vettes. I don't really want to say it but, this isn't a home grown tranny that is going in these high powered vehicles.

 

 

Have to agree with you on the vehicles you mentioned having a problem with the tremec having traded a Challenger SRT for my GT500. Seems to be across the board on these.

[MichaelP]

Thanks Michael.

I have info on two second gear synchro and gear repairs, mg03 and Viper08 (or 08Viper). I even gave the dealer the list of parts.

 

 

From my recollection it did not seem to be A LOT of parts to replace and replacement did fix the problem, or, not?

 

M.

[L82ford]

do a search for "tremec 6060" and you'll see a wide range of issues from Challengers, Camaros, GT500s and Vettes. I don't really want to say it but, this isn't a home grown tranny that is going in these high powered vehicles.

 

 

I'm aware of reports that the Tremac 6060 has plagued some other manufacturer's vehicles, but that is not really my problem or any consumer's problem. It is the auto manufacturer's problem. Ford chose the 6060, and presumably gave Tremac certain specs for how Ford wanted it to work in Ford's GT500. Let's face it, a large percentage of every car is outsourced to suppliers and component manufacturers. Our only recourse is against the auto manufacturer.

 

I appreciate everyone's input here, but If possible, I would like this thread stay on topic. Frankly, if I'm successful, it may help put pressure on Ford to resolve the problem. If I fail, Ford may be emboldened to just say, too bad.

 

Who has had the 1-2 grind issue addressed? Where? When? What did the dealer do? Did it work?

 

Thanks for your help.

[Radical08]

I'm aware of reports that the Tremac 6060 has plagued some other manufacturer's vehicles, but that is not really my problem or any consumer's problem. It is the auto manufacturer's problem. Ford chose the 6060, and presumably gave Tremac certain specs for how Ford wanted it to work in Ford's GT500. Let's face it, a large percentage of every car is outsourced to suppliers and component manufacturers. Our only recourse is against the auto manufacturer.

 

I appreciate everyone's input here, but If possible, I would like this thread stay on topic. Frankly, if I'm successful, it may help put pressure on Ford to resolve the problem. If I fail, Ford may be emboldened to just say, too bad.

 

Who has had the 1-2 grind issue addressed? Where? When? What did the dealer do? Did it work?

 

Thanks for your help.

 

 

If you look at my post (radical08) you will see details. I have a thread " GT500 on the operating table" and listed all the parts that were replaced, synchro, gears etc. In addition I replaced the shifter with an MGW the next day when I got my car back. Mine was at the dealers 33 days. I have no issues now and can zoom thru the gears grind free. My opinion is it's either the shifter that starts it all off leading to synchro failure or a combination of the 2. That rubber feeling crap shifter is part of the problem in my opinion if not all of it. My transmission was completely 100" disassembled and rebuilt by hand and that along with the new shifter is the only difference in mine and someone elses. I was lucky to have a good mechannic familiar with the 6060. I don't believe the clutch has any impact on the grind and is different than the 09 and below anyway.

[BDrool]

I posted this on another thread...

 

"I haven't been to my dealer yet. I'm waiting for results from those that have parts on back order and for Fords rumored investigation. I've ground 3 times now under different circumstances but as long as I shift under 4500 rpm and don't force it in, it does fine. However, this is bandaid driving and not going to be accepted by me as a permanent fix. As long as I don't do any mods, my warranty will be intact.

 

I still feel this is a clutch or a tranny or a combination of the syncros not being able to handle the torque. I'm not convinced it is a shifter issue at this time by meer fact it does not control the internal gates. It is more of a "feel" thing to the driver..."

 

In addition to the above, I don't feel comfortable in leaving my scratch free, door ding free "Shelby" at a dealer. They would have to guarantee it would stay indoors and pictures would be taken. I don't think many dealers would doo this, so I wait for the fix to come out with no back orders.

[L82ford]

Radical - Thanks for the post. Please check your pm.

Alan

[Radical08]

I posted this on another thread...

 

"I haven't been to my dealer yet. I'm waiting for results from those that have parts on back order and for Fords rumored investigation. I've ground 3 times now under different circumstances but as long as I shift under 4500 rpm and don't force it in, it does fine. However, this is bandaid driving and not going to be accepted by me as a permanent fix. As long as I don't do any mods, my warranty will be intact.

 

I still feel this is a clutch or a tranny or a combination of the syncros not being able to handle the torque. I'm not convinced it is a shifter issue at this time by meer fact it does not control the internal gates. It is more of a "feel" thing to the driver..."

 

In addition to the above, I don't feel comfortable in leaving my scratch free, door ding free "Shelby" at a dealer. They would have to guarantee it would stay indoors and pictures would be taken. I don't think many dealers would doo this, so I wait for the fix to come out with no back orders.

 

 

My car sat on a lift inside the whole 33 days with my car cover on it. Take it to a good dealer. Also I believe either the synchro or shifter because mine were replaced an no more issue. I can easially shift above 4500 rpm and red line is no problem.

[jsarkis]

Here is the list of parts the corrected the problem. This was something I copied and pasted recently. Also Vapor08 (Alex) has had his tranny problem fixed in his 2010 if you want to try to pm him for his specifics:

 

BELOW ARE THE PARTS THAT WERE REPLACED

-7R3Z 7124A SYNCHRO -SPROCKET

-AR3Z 7102A GEAR MAIN SHAFT

-AR3Z 7100AB GEAR MAIN SHAFT

-7R3Z 7107A RING 1ST SPROCKET

-7R3Z 7A082A KIT TRANS CO0SPROCKET

-7R3Z 7124A SYNCHRO ASSY

-7R3Z 7107A RING-TR 1ST SYNCHRO

-7R3Z 7A082A KIT TRANS CONTROL

-AR3Z 7100AB GEAR MAIN SHAFT 1ST

-AR3Z 7102A GEAR MAIN SHAFT 2ND

[jrhsvt]

Here is the list of parts the corrected the problem. This was something I copied and pasted recently. Also Vapor08 (Alex) has had his tranny problem fixed in his 2010 if you want to try to pm him for his specifics:

 

BELOW ARE THE PARTS THAT WERE REPLACED

-7R3Z 7124A SYNCHRO -SPROCKET

-AR3Z 7102A GEAR MAIN SHAFT

-AR3Z 7100AB GEAR MAIN SHAFT

-7R3Z 7107A RING 1ST SPROCKET

-7R3Z 7A082A KIT TRANS CO0SPROCKET

-7R3Z 7124A SYNCHRO ASSY

-7R3Z 7107A RING-TR 1ST SYNCHRO

-7R3Z 7A082A KIT TRANS CONTROL

-AR3Z 7100AB GEAR MAIN SHAFT 1ST

-AR3Z 7102A GEAR MAIN SHAFT 2ND

 

 

How are those drag radials working for ya? Did you get the lug nuts?

 

Also, I didn't realize so many of our cars were having this issue. Maybe I'm a lucky one.

[Wingrider]

Here is the list of parts the corrected the problem. This was something I copied and pasted recently. Also Vapor08 (Alex) has had his tranny problem fixed in his 2010 if you want to try to pm him for his specifics:

 

BELOW ARE THE PARTS THAT WERE REPLACED

-7R3Z 7124A SYNCHRO -SPROCKET

-AR3Z 7102A GEAR MAIN SHAFT

-AR3Z 7100AB GEAR MAIN SHAFT

-7R3Z 7107A RING 1ST SPROCKET

-7R3Z 7A082A KIT TRANS CO0SPROCKET

-7R3Z 7124A SYNCHRO ASSY

-7R3Z 7107A RING-TR 1ST SYNCHRO

-7R3Z 7A082A KIT TRANS CONTROL

-AR3Z 7100AB GEAR MAIN SHAFT 1ST

-AR3Z 7102A GEAR MAIN SHAFT 2ND

 

 

Is this the identical part list for Radical's tranny parts?

[SGT/SC#0471]

I posted this on another thread...

 

"I haven't been to my dealer yet. I'm waiting for results from those that have parts on back order and for Fords rumored investigation. I've ground 3 times now under different circumstances but as long as I shift under 4500 rpm and don't force it in, it does fine. However, this is bandaid driving and not going to be accepted by me as a permanent fix. As long as I don't do any mods, my warranty will be intact.

 

I still feel this is a clutch or a tranny or a combination of the syncros not being able to handle the torque. I'm not convinced it is a shifter issue at this time by meer fact it does not control the internal gates. It is more of a "feel" thing to the driver..."

 

In addition to the above, I don't feel comfortable in leaving my scratch free, door ding free "Shelby" at a dealer. They would have to guarantee it would stay indoors and pictures would be taken. I don't think many dealers would doo this, so I wait for the fix to come out with no back orders.

 

 

 

I hear you, the dealer here said they would put my SGT inside and guess what it sat outside for 3 weeks and was filthy...good luck we all need some....at the dealers usually.

[jsarkis]

How are those drag radials working for ya? Did you get the lug nuts?

 

Also, I didn't realize so many of our cars were having this issue. Maybe I'm a lucky one.

 

 

I haven't bought the tires yet for the 18s, thank you for the lug nuts & rims. How are your new widened rims? Post some picts when you get them on your car.

 

I am also one of the lucky ones about the 1-2 shift. Only if I'm lazy will I miss or grind under WOT.

 

Wingrider I believe that list I pasted from Radical's repairs (or one of the other 2 that have had it done).

[woody81]

Ford usually wont fix anything under warranty unless it is completely broke. If you want something fixed under warranty you have to completely ruin it. Beat the living snot out of your transmission untill something breaks. Then you will will get a new trans.

[AlloyDropTop]

Ford usually wont fix anything under warranty unless it is completely broke. If you want something fixed under warranty you have to completely ruin it. Beat the living snot out of your transmission untill something breaks. Then you will will get a new trans.

 

 

Typically lemon law requires car be non-functional. Conditions like noisy suspension, noisy drivetrain, shifting not as smooth as should be, etc... Arn't covered. In no way am I making light of the situation, just that lemon law typically does't apply. That doesn't mean Ford can't make good. I have had a buy back from a different mfgr over drivetrain groan, so it can happen.

[georgefrye]

Ford has looked at my 100% stock, 2011 GT500 and agrees that the car grinds on the 1-2 shift, sometimes going in and sometimes rejecting the shift. At the specific direction of Ford/SVT engineers, the dealer put in a new clutch. The new, redesigned clutch did not solve the problem. After leaving the car with the dealer for 17 days (without them ever pulling the tranny or attempting any repair), the dealer and Ford's Customer Service told me that Ford/SVT is aware of the issue/concern, they do not presently have a fix, and they might have a fix sometime next quarter. They further said that I had to pickup my car or I would be billed for storage. So, I picked it back up. For the sake of those who are fortunate enough to not have the 1-2 grind problem, neither the dealership, Ford engineer nor Ford Customer Service personnel have suggested that the grind is caused by operator error.

 

I have never heard of a manufacturer that would acknowledge a problem with a vehicle and just refuse to fix it. In fact, they specifically told the dealer that they were not authorizing any attempt to repair. Although I really just want my car fixed, I sent a twenty day refusal letter to Ford in Dearborn, laying the foundation for a Lemon Law claim. Due to something my dealer told me yesterday, I expect they will attempt to argue that the grind/rejection is just a "vehicle characteristic" and not a defect which impairs the value of the vehicle.

 

I would appreciate that any members who have had Ford make any attempt to fix the 1-2 grind issue in their 2010 or 2011 GT500, please post the details of the attempted fix, the date of the attempt, the name of the dealer where attempt was made, and whether the attempted repair was successful. If anyone here has already taken action against Ford for the 1-2 grind issue, that info would also be appreciated. If you're uncomfortable posting it here, please send me your info privately.

 

I'll keep you posted. Thanks for your help.

 

I also have the 1-2 grind problem we need a means of adressing the issue with Ford SVT team.

George

 

[georgefrye]

L82 Keep us posted on the 1-2 shift problem Ford SVT needs to get involved and come up with a fix.

George

[L82ford]

L82 Keep us posted on the 1-2 shift problem Ford SVT needs to get involved and come up with a fix.

George

 

 

George - I will keep everyone posted.

[jackyl13]

I have parts on order so I'll let you know.

[BDrool]

George - I will keep everyone posted.

 

 

 

I have parts on order so I'll let you know.

 

 

 

Inquiring minds want to know, thanks

[Wingrider]

Any news?

[L82ford]

New York recognizes lemon law cars three ways: (1) dealer tries four times to fix, without success; (2) car is out of service for more than thirty days for repairs; or, (3) after having received written notice (via certified mail, return receipt) of the dealer's refusal to repair a warranty item, the manufacturer fails to commence the repair within twenty days.

 

My car has only been out of service for a total of about 22 days. Although I brought the car in four times for the 1-2 grind, the dealer only attempted solutions/fixes twice. However, the dealer and Ford have refused to even attempt to complete any further repairs to the car, despite it's continued 1-2 grind defect, vibration and rearend noise. I have sent proper written notice to Ford. An attorney from Ford wrote to me and asked for further documentation, which I provided. Ford has made no other attempts to contact me, or to repair the car. Twenty days passed last Thursday. Time is up. On Friday, I contacted BBB Auto Line to start a lemon law claim.

 

I will post the results of my claim, regardless of out come. Should take forty days or so.

[PistolWhip]

Man that sucks that your going through this headache. I have a problem with my rear end and after taking it in and being told it was "characteristic" of the car, I think I'm going to have them pull it apart now. Its getting worse as time goes by and its now so loud, its actually becoming annoying at regular cruising speeds.