ruiner Posted February 2, 2010 Report Share Posted February 2, 2010 Link to comment Share on other sites More sharing options...
Alansvt Posted February 2, 2010 Report Share Posted February 2, 2010 I would take it back to the dealer..... Seems that would be a pain in the ass to fix Link to comment Share on other sites More sharing options...
Torched10 Posted February 2, 2010 Report Share Posted February 2, 2010 looks to me like a software issue---does the screen have prolems lighting up in Nav operation.If not, id go to sync.com and get updated sofwtware , save it to memory stick,and insatll in your car.If that doesnt work,bring it to a dealer Link to comment Share on other sites More sharing options...
FordGeek Posted February 2, 2010 Report Share Posted February 2, 2010 bad picture, but if you look closely you can see that the DEST, AUTO, SOUND, and 4 button are not lighting up. Dont really drive the car at night so I am just now noticing it. What is the fix? is there a bulb/led behind each button? Should i take to dealer? Anyone else have this issue? I have the same issue on mine! I too didn't noticle it until recently because I don't drive my car at night very much. For me, however, only the "phone" and "4" lights are out; looks like your issue is more extensive. I've been meaning to take it to the dealership, but I've been too busy. Keep us posted in case you get to them first because I'm certain now this isn't an isolated issue. Kind Regards Joseph (FordGeek) Link to comment Share on other sites More sharing options...
bpmurr Posted February 2, 2010 Report Share Posted February 2, 2010 My car is being stored in a friends garage 30 minutes away from me. Next time I'm over there to run it I'm going to check this out. I'll make sure I have it updated to the latest version of Sync. I don't think the Sync system has anything to do with the lights though. Link to comment Share on other sites More sharing options...
Torched10 Posted February 2, 2010 Report Share Posted February 2, 2010 since you 2 guys have different issues not related to sync,id bring it in.But just in case,id get the latest sync update and see if it helps before givng thedealer a chance to scrtach your car Link to comment Share on other sites More sharing options...
ruiner Posted February 2, 2010 Author Report Share Posted February 2, 2010 since you 2 guys have different issues not related to sync,id bring it in.But just in case,id get the latest sync update and see if it helps before givng thedealer a chance to scrtach your car my sync is the latest, 3.1. i really dont see how this can be controlled by sync either. i dont plan to take it in for this until i get more info about it or see if any others are seeing the problem. Link to comment Share on other sites More sharing options...
2010KonaBlueGT Posted February 2, 2010 Report Share Posted February 2, 2010 my sync is the latest, 3.1. i really dont see how this can be controlled by sync either. i dont plan to take it in for this until i get more info about it or see if any others are seeing the problem. No, I doubt VERY much that it's a software problem. I've never had mine out but they are typically LAMPS that backlight switches. They may be LED's, but none the less...lamps. And as such they burn out. And since they burn out, they are replacable. If they are incandesent they should be fairly easy to replace. On the other hand...I've seen factory LED's that are a major BITCH to replace. Sometimes to the effect of a complete printed circuit board. If that's the case, have the dealer warranty it. If it's on your dime, it might be a lot cheaper to find a EE that can solder new LED's in place. But my bet is, "lamps" with twist sockets, from behind. Anyone have a Service Manual? It'll tell ya. HTH, Phill Link to comment Share on other sites More sharing options...
ruiner Posted February 3, 2010 Author Report Share Posted February 3, 2010 anyone know how to remove the trim bezel around that nav and the radio / ac controls? Link to comment Share on other sites More sharing options...
mmolzahn Posted February 3, 2010 Report Share Posted February 3, 2010 anyone know how to remove the trim bezel around that nav and the radio / ac controls? You need to remove the Front Controls Interface Module. All of the buttons and controls are housed in this box which is mounted right behind the trim bezel (Instrument finish panel in the manual) 2010 Manual says: NOTE: The floor console upper trim panel does not need to be removed. Pry the floor console upper trim panel upward, then backward to disengage the clips. (Manual has a picture that shows a gap between where the sync logo is, and the trim bezel which exposes 2 screws that hold on the trim bezel at the bottom) Remove the 2 screws from the bottom of the center Instrument Panel Cluster (IPC) finish panel. Pry center of the instrument finish panel out. Disconnect the Front Controls Interface Module (FCIM) electrical connector. Remove the 15 screws and the FCIM (From the Instrument Panel Cluster (IPC) finish panel) . Install is reverse of removal. Link to comment Share on other sites More sharing options...
ruiner Posted February 3, 2010 Author Report Share Posted February 3, 2010 You need to remove the Front Controls Interface Module. All of the buttons and controls are housed in this box which is mounted right behind the trim bezel (Instrument finish panel in the manual) 2010 Manual says: NOTE: The floor console upper trim panel does not need to be removed. Pry the floor console upper trim panel upward, then backward to disengage the clips. (Manual has a picture that shows a gap between where the sync logo is, and the trim bezel which exposes 2 screws that hold on the trim bezel at the bottom) Remove the 2 screws from the bottom of the center Instrument Panel Cluster (IPC) finish panel. Pry center of the instrument finish panel out. Disconnect the Front Controls Interface Module (FCIM) electrical connector. Remove the 15 screws and the FCIM (From the Instrument Panel Cluster (IPC) finish panel) . Install is reverse of removal. Might get a chance to scan the pages for you tomorrow. thanks so much that would be awesome!!! Link to comment Share on other sites More sharing options...
mmolzahn Posted February 3, 2010 Report Share Posted February 3, 2010 Or I can just take a picture of the manual now. See edited post above. Good luck. Link to comment Share on other sites More sharing options...
ruiner Posted February 3, 2010 Author Report Share Posted February 3, 2010 Or I can just take a picture of the manual now. See edited post above. Good luck. dude thanks so much....where can i get a manual..i dont see them online anywhere. does it talk about replacing bulbs/lights at all? Link to comment Share on other sites More sharing options...
mmolzahn Posted February 3, 2010 Report Share Posted February 3, 2010 dude thanks so much....where can i get a manual..i dont see them online anywhere. does it talk about replacing bulbs/lights at all? No prob. I got lucky and scored the manual on Ebay. I searched a few times, but nothing ever came up. Then I found it one day and bagged it up. It's the Ford Manual for 2010 Mustang. Covers all of them including the GT500. Says workshop manual on the front. 2 big volumes. Unfortunately it doesn't show or speak of the innards of that FCIM. If you are able to take it apart, take some pics. Otherwise you might have to replace the whole thing. Don't really know. Link to comment Share on other sites More sharing options...
2010KonaBlueGT Posted February 3, 2010 Report Share Posted February 3, 2010 dude thanks so much....where can i get a manual..i dont see them online anywhere. Here, try this: http://iihs.net/fsm/?dir=1 S197 online manuals. Not sure how in-depth they go but give it a shot. Can't hurt! HTH, Phill Link to comment Share on other sites More sharing options...
ruiner Posted February 3, 2010 Author Report Share Posted February 3, 2010 Here, try this: http://iihs.net/fsm/?dir=1 S197 online manuals. Not sure how in-depth they go but give it a shot. Can't hurt! HTH, Phill thanks i have this link and looked through it but really couldnt find anything Link to comment Share on other sites More sharing options...
Torched10 Posted February 3, 2010 Report Share Posted February 3, 2010 Man id be careful here.If you start pulling apart the display and cant get it back together,and THEN bring it to dealer they may tell you its not warranteed since a non-Ford person (you) was working on it,and they dont know what damage you might have caused--then youre really screwed.I had to replace a display on my Caddy EXT (out of warranty) and it was $2500!!Bring it in to the dealer Link to comment Share on other sites More sharing options...
ruiner Posted February 3, 2010 Author Report Share Posted February 3, 2010 Man id be careful here.If you start pulling apart the display and cant get it back together,and THEN bring it to dealer they may tell you its not warranteed since a non-Ford person (you) was working on it,and they dont know what damage you might have caused--then youre really screwed.I had to replace a display on my Caddy EXT (out of warranty) and it was $2500!!Bring it in to the dealer i am only wanting to take off the bezel and see if there are bulbs under it...i am not taking apart the nav unit. Link to comment Share on other sites More sharing options...
AVIATOR Posted February 3, 2010 Report Share Posted February 3, 2010 i am only wanting to take off the bezel and see if there are bulbs under it...i am not taking apart the nav unit. Still, if they see the slightest pry mark they may try to void the warranty. Times are tough right now for everyone, including the dealers. IMO Link to comment Share on other sites More sharing options...
2010KonaBlueGT Posted February 3, 2010 Report Share Posted February 3, 2010 Still, if they see the slightest pry mark they may try to void the warranty. Times are tough right now for everyone, including the dealers. IMO They can't void a warranty because you removed the *bezel* and they'd be foolish if they tried. ONE call to a factory rep and their decision would be overturned in about 3 seconds. And you are right, times are tough...tough enough that a dealer will take warranty work over no work at all, and that's the option they'd be faced with. Warranty pay is typically about 75% of customer pay and every dealership I know would be more than willing to take 75% over 0%. My $0.02 worth, Phill Pollard Link to comment Share on other sites More sharing options...
ruiner Posted February 3, 2010 Author Report Share Posted February 3, 2010 i got it all apart and the buttons are a sealed device that looks to be an all or none replacement. i have pics of everything if anyone wants me to post them. i guess i will make an appointmnet with the dealer. Link to comment Share on other sites More sharing options...
2010KonaBlueGT Posted February 4, 2010 Report Share Posted February 4, 2010 i got it all apart and the buttons are a sealed device that looks to be an all or none replacement. i have pics of everything if anyone wants me to post them. i guess i will make an appointmnet with the dealer. That means they are probably LED's. See my previous post Re: LED replacement. Since they are a diode, they are typically soldered onto a PC board and unless you have a electronics background (and can pin-point solder joints) I recommend you do just what you say, take it to the dealer. They MOST LIKELY will have to replace the complete PC board because they won't have a tech that can repair it. I'd like to see a photo of what you found and when all is said and done, I'd like to hear what became of your situation when you take it in. Phill Link to comment Share on other sites More sharing options...
tturner770 Posted February 4, 2010 Report Share Posted February 4, 2010 If you want to purchase the shop manual for Mustangs, I would recommend www.helminc.com. That is where I got the shop manual for my 1991 Mustang. I'll probably get the manual for my '10 too -- it costs $180.00 though. Link to comment Share on other sites More sharing options...
ruiner Posted February 4, 2010 Author Report Share Posted February 4, 2010 If you want to purchase the shop manual for Mustangs, I would recommend www.helminc.com. That is where I got the shop manual for my 1991 Mustang. I'll probably get the manual for my '10 too -- it costs $180.00 though. i usually like to get the oem ones on dvd Link to comment Share on other sites More sharing options...
ruiner Posted February 4, 2010 Author Report Share Posted February 4, 2010 Link to comment Share on other sites More sharing options...
ruiner Posted February 4, 2010 Author Report Share Posted February 4, 2010 Link to comment Share on other sites More sharing options...
2010KonaBlueGT Posted February 4, 2010 Report Share Posted February 4, 2010 Do the switch covers pop off and expose a lamp from the front side? Phill Link to comment Share on other sites More sharing options...
mmolzahn Posted February 4, 2010 Report Share Posted February 4, 2010 Thanks for posting the pics. Doesn't look very hard to get at. Guess the fact that it's sealed explains why the internals of that module were not detailed in the manual. Keep us up to date on how this gets resolved. Good luck on getting a manual. I'd love to get a digital version, make it easier to handle in the garage with just a prinout of whatever you need. In the meantime, feel free to hit me up if there is anything else you need to see in the manual. Link to comment Share on other sites More sharing options...
ruiner Posted February 4, 2010 Author Report Share Posted February 4, 2010 Do the switch covers pop off and expose a lamp from the front side? Phill i couldnt see how to get them off if they do and i didnt want to force them. Link to comment Share on other sites More sharing options...
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