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Has this happened to anyone else?


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When I purchased my SGT, the letters were already coming off the

CSM tag. Now after I washed it yesterday, this happened. All I did was

wipe the water off the tag ... and now look at it!

Has this happened to anyone else?

 

DSC01225.jpg

 

 

Kevin

07SGT2591

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I have never seen or heard of that before.. My guess is the dealer used a Hi Pressure washer or some kind of chemical during the detail procedure. May be i should go look at mine now.....

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Important number still remains as I believe it's stamped. Wish they would have stamped the whole thing! Don't know how it can be corrected, unless dealer can remove and reinstall a new one direct from SAI - I'm sure there would be major procedures to follow!

 

Contact Bud or someone from SAI for the lowdown.

 

Sam

 

AKA:

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Important number still remains as I believe it's stamped. Wish they would have stamped the whole thing! Don't know how it can be corrected, unless dealer can remove and reinstall a new one direct from SAI - I'm sure there would be major procedures to follow!

 

Contact Bud or someone from SAI for the lowdown.

 

Sam

 

AKA:

 

 

+1 I would send a note to Bud maybe there is something they can do.

 

Budm@shelbyautos.com

 

Good luck!

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Just got an email back from Bud.

 

Hi Kevin,

It may still be under warranty. You would have to set it up with the dealer and they would need to call 1-800-367-3788 to set up the claim. The warranty center will order a new plate to be made.

 

Thank you,

Bud

Bud Mahoney

 

Mod Shop Coordinator/Sales Supervisor

Shelby Automobiles, Inc.

702-942-7325 ext. 140

702-683-7096 cell number

Fax 702-952-1021

Budm@shelbyautos.com

 

I am setting this up as I type. Hopefully this will help anyone else with

this issue. I will keep everyone up to date on progress of claim.

 

Kevin

07SGT2591

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  • 2 weeks later...
  • 2 months later...

Update: Service manager sent an email saying the new csm tag is on back order, and it should be shipped soon.

 

Good news ... patience is a virtue! I looked at the warranty info and the csm tag under the hood is on the list.

 

I will update as soon as part comes in!

 

 

Kevin

07SGT2591

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If its out of warrranty I am sure its only $30 to get a new one. As long as they are in business and they get the old one back I am sure we will be able to get them replaced if this happens to anyone else and the warranty is expired.

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