COBRA SCOTTY Posted September 28, 2008 Report Share Posted September 28, 2008 I AM ONE OF MANY PEOPLE THAT ARE WAITING FOR PARTS. MY OTHER CAR IS OUT OF THE STATE AND NOW I AM WITH OUT A CAR. WHO ELSE IS WAITING ON PARTS TO REPAIR THEIR CLUTCH AND TRANS. AND HOW MANY DAYS HAS YOUR WAIT BEEN OR HOW LONG HAVE YOU BEEN TOLD BEFORE YOUR PARTS WILL ARRIVE.THIS ALSO INCLUDES PEOPLE THAT HAVE HAD THEIR TSB DONE AND THEIR WAIT FOR PARTS THANKS IN ADVANCE FOR RESPONDING I AM CURRRENTLY WORKING WITH FORD MOTOR CO. TO ADDRESS THIS PARTS DELAY ISSUE ; SO THAT IT CAN BE RESOLVED FOR ALL GT500 OWNERS. RESPECTFULLY, SCOTTY Link to comment Share on other sites More sharing options...
Grabber Posted September 28, 2008 Report Share Posted September 28, 2008 I have 2 local friends here in the Pacific NW that I have been coaching on the problem. Both are members here. Putnamdo's parts were ordered 2 weeks ago. All parts showed up with in one week. Last month Bad Tonys parts were ordered. They all showed up in 3 days. On Aug 8th my parts were ordered. They arrived in 3 days. Bad Tony had a problem with his 6th gear bearing and it took 12 days to get one. Link to comment Share on other sites More sharing options...
BanditSRT8 Posted September 28, 2008 Report Share Posted September 28, 2008 Here's my question.... some have had parts replaced, and some have had entire transmission replaced. What is the actual fix supposed to be? My parts should be here this week, but I am skeptical. I don't believe any of our dealers actually know what the correct procedure is, and I'd like some clarification myself so they don't screw anything up just because Ford may not have been perfectly clear. Link to comment Share on other sites More sharing options...
Grabber Posted September 28, 2008 Report Share Posted September 28, 2008 Here's my question.... some have had parts replaced, and some have had entire transmission replaced. What is the actual fix supposed to be? My parts should be here this week, but I am skeptical. I don't believe any of our dealers actually know what the correct procedure is, and I'd like some clarification myself so they don't screw anything up just because Ford may not have been perfectly clear. The only reason I got a new tranny was because I was one of the early ones before the rebuild kits were available. The TSB fix is listed in the TSB. Nickle hub clutch. Pilot bearing. New killer flywheel, and a Tranny re-build kit that replaces the input shaft with a new and improved one and all of the syncros for the gears and seals. Here's the tranny kit parts list that comes with the tranny kit. I had my original tranny rebuilt with this kit. If you want the exact repair proceedures to the tranny (instructions) PM me your e-mail and I will send them to you. The PDF file is too big to post. Link to comment Share on other sites More sharing options...
Grabber Posted September 28, 2008 Report Share Posted September 28, 2008 Here's the TSB. GT500_Clutch_drag_TSB_08_16_04.pdf GT500_Clutch_drag_TSB_08_16_04.pdf Link to comment Share on other sites More sharing options...
Grabber Posted September 28, 2008 Report Share Posted September 28, 2008 This is the FORD parts list that is in the TSB. 7R3Z-6375-B Flywheel Kit 7R3Z-7L596-A Clutch Kit 7R3Z-7C391-A Trans Kit XG-8 Motorcraftâ PTFE Lubricant XT-5-QM Motorcraftâ MERCON V-Transmission Fluid PM-1-C Motorcraftâ High Performance DOT 3 Motor Vehicle Brake Fluid XG-1-C Motorcraftâ Premium Long-Life Grease TA-30 Motorcraftâ Silicone Gasket and TA-25 Motorcraftâ Threadlock and Sealer F6ZZ-7600-A Pilot Bearing 1R3Z-7052-AA Transmission Input Shaft Oil Seal Also note that this Kit :7R3Z-7C391-A Trans Kit Has these parts in it: Link to comment Share on other sites More sharing options...
BanditSRT8 Posted September 28, 2008 Report Share Posted September 28, 2008 Damn Grabber... you sure are detailed! Thanks for that, I should be good to go with that info. Link to comment Share on other sites More sharing options...
ingram4868 Posted September 28, 2008 Report Share Posted September 28, 2008 Grabber, in your talks with some of the Ford people is there any sense of why some cars are not experiencing any difficulties while others have been fixed a couple of times. Link to comment Share on other sites More sharing options...
Light66 Posted September 28, 2008 Report Share Posted September 28, 2008 Waiting since Sept. 22. Still need transmission package and clutch. The needed parts are coming direct from the vendor, not Ford, so I am told. Link to comment Share on other sites More sharing options...
Grabber Posted September 28, 2008 Report Share Posted September 28, 2008 Grabber, in your talks with some of the Ford people is there any sense of why some cars are not experiencing any difficulties while others have been fixed a couple of times. All the cars listed in the TSB have the potential for total clutch failure. It's just a matter of time and that time is determined by your driving style and traffic conditions. Some cars DO NOT have the "Magic Flywheel" that Son of GT mentioned in another post. IMO the only reasons that some cars are being fixed a couple of times is 2 things. 1) The job was not done right to begin with. 2) There is another part that is not working correctly. Link to comment Share on other sites More sharing options...
David067 Posted September 28, 2008 Report Share Posted September 28, 2008 My parts were ordered from Ford on Wed 9/17, all arrived by Mon 9/22. The dealership that ordered the parts couldn't do the tranny rebuild so I drove my car to another dealership close by that could do the work. Should have my car back on 10/1 Link to comment Share on other sites More sharing options...
COBRA SCOTTY Posted September 30, 2008 Author Report Share Posted September 30, 2008 Bump for thread movement. Please post your info. regarding your clutch and trans. parts wait. THANKS, SCOTTY Link to comment Share on other sites More sharing options...
Canadian Bacon Posted September 30, 2008 Report Share Posted September 30, 2008 I had approval granted today for the TSB work to be done. Service folks were looking into the parts list today, so I should have a update regarding wait time tomorrow. Also ordered the FRPP KR shifter, they said that should be in in 1-2 day's. Link to comment Share on other sites More sharing options...
Just Tony Posted September 30, 2008 Report Share Posted September 30, 2008 I started the replacement process under the TSB when I got back from Dearborn. They said they couldn't complete the repair in time for me to take it to Terlingua so I told them I would bring it back after I came back from Texas. They ordered the parts ($5000 worth) and thought they would be in by the time I got back. I got home yesterday, early afternoon and dropped it off. I got a call less than an hour later saying they are still waiting on 2 parts. I was busy catching up on other things so I didn't find out what 2 parts they are waiting for. But I have a question about what $5000 in parts gets you. Does that include a new tranny or just the rebuild kit? And should I be expected to pay any money for this repair (copay, deductible, etc.)? Link to comment Share on other sites More sharing options...
Grabber Posted September 30, 2008 Report Share Posted September 30, 2008 I started the replacement process under the TSB when I got back from Dearborn. They said they couldn't complete the repair in time for me to take it to Terlingua so I told them I would bring it back after I came back from Texas. They ordered the parts ($5000 worth) and thought they would be in by the time I got back. I got home yesterday, early afternoon and dropped it off. I got a call less than an hour later saying they are still waiting on 2 parts. I was busy catching up on other things so I didn't find out what 2 parts they are waiting for. But I have a question about what $5000 in parts gets you. Does that include a new tranny or just the rebuild kit? And should I be expected to pay any money for this repair (copay, deductible, etc.)? You get: Tranny rebuild kit Clutch flywheel pilot bearing Cost - Nothing Link to comment Share on other sites More sharing options...
SLB8SNK Posted September 30, 2008 Report Share Posted September 30, 2008 Ok, so stupid question. If ALL these cars will need it eventually, why can we not go to our dealer and demand the parts be ordered? That way we can have them ordered and a time set to install, prior to having partial or total failure? Link to comment Share on other sites More sharing options...
Grabber Posted September 30, 2008 Report Share Posted September 30, 2008 Ok, so stupid question. If ALL these cars will need it eventually, why can we not go to our dealer and demand the parts be ordered? That way we can have them ordered and a time set to install, prior to having partial or total failure? Becau$e it'$ not a recall $illy. Link to comment Share on other sites More sharing options...
SLB8SNK Posted September 30, 2008 Report Share Posted September 30, 2008 Becau$e it'$ not a recall $illy. Hum, understood.... Silly indeed, but understood. But if you go in with the facts, can you plead the case? Link to comment Share on other sites More sharing options...
Grabber Posted September 30, 2008 Report Share Posted September 30, 2008 Hum, understood.... Silly indeed, but understood. But if you go in with the facts, can you plead the case? Knowledge is power ! Link to comment Share on other sites More sharing options...
07REDGT500 Posted September 30, 2008 Report Share Posted September 30, 2008 They have everything but the flywheel for mine. Still waiting. It has been about 2 weeks. Link to comment Share on other sites More sharing options...
Light66 Posted September 30, 2008 Report Share Posted September 30, 2008 They have everything but the flywheel for mine. Still waiting. It has been about 2 weeks. And my dealer has the flywheel but nothing else. Still waiting day 8. Link to comment Share on other sites More sharing options...
Alexandros Posted September 30, 2008 Report Share Posted September 30, 2008 Knowledge is power ! Thanks for all the info Rob and yes knowledge is definitely Power..... Link to comment Share on other sites More sharing options...
SLB8SNK Posted September 30, 2008 Report Share Posted September 30, 2008 You have to wonder though.... should those of us without issue hold out? Maybe there is a better fix or kit coming? Look how the solution changed thus far... from what Grabber originally got, to several differing options, to the kit. Who knows, maybe procrastination will pay in this instance?? Link to comment Share on other sites More sharing options...
Grabber Posted September 30, 2008 Report Share Posted September 30, 2008 You have to wonder though.... should those of us without issue hold out? Maybe there is a better fix or kit coming? Look how the solution changed thus far... from what Grabber originally got, to several differing options, to the kit. Who knows, maybe procrastination will pay in this instance?? Dan, This is why the final fix took 3 months to produce the TSB. It was checked 6 ways to Sunday and then again. This is the final fix. Link to comment Share on other sites More sharing options...
David067 Posted September 30, 2008 Report Share Posted September 30, 2008 Dealer called today, they pulled the tranny and the Slave Cylinder had exploded. Has that happened to anyone else?? They ordered a new one so I should still get the car back tomorrow. Link to comment Share on other sites More sharing options...
Grabber Posted September 30, 2008 Report Share Posted September 30, 2008 Dealer called today, they pulled the tranny and the Slave Cylinder had exploded. Has that happened to anyone else?? They ordered a new one so I should still get the car back tomorrow. Are you telling me they pulled your tranny and all they are replacing is the CSC bearing (Concentric Slave Cylinder) ? They need to do that $68 dollar part along with the $5000 TSB. Link to comment Share on other sites More sharing options...
SLB8SNK Posted October 1, 2008 Report Share Posted October 1, 2008 Dan, This is why the final fix took 3 months to produce the TSB. It was checked 6 ways to Sunday and then again. This is the final fix. Ok thanks@ Link to comment Share on other sites More sharing options...
David067 Posted October 1, 2008 Report Share Posted October 1, 2008 Are you telling me they pulled your tranny and all they are replacing is the CSC bearing (Concentric Slave Cylinder) ? They need to do that $68 dollar part along with the $5000 TSB. Hi Grabber, to the best of my knowlege they are doing the full TSB and replacing the CSC bearing. But now you got me thinking, i am going to call in the morning to the dealer to make sure. Link to comment Share on other sites More sharing options...
Wilmmr Posted October 1, 2008 Report Share Posted October 1, 2008 SLB85NK I'm with you but the way I see it, until we have the failure of the hiss test, we have no choice but wait, unless Ford does the right thing and ISSUES A RECALL! Yeah, I'm not holding my breath either. I'm only at 600 miles and almost one month and I've just decided to quit worrying about it. I do the hiss test every week or so and just enjoy the car. At 12 months if I still see no clutch grab I'll shoot off a certified letter to the dealer with a copy of the TSB attached just to document it so I'll have something to talk about when the issue shows up some day. Link to comment Share on other sites More sharing options...
MY500SS Posted October 1, 2008 Report Share Posted October 1, 2008 Dealer called yesterday to bring in my GT500 for the TSB :happy feet: Waited four months for that call. Link to comment Share on other sites More sharing options...
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