Jump to content
TEAM SHELBY FORUM

FORD QUALITY IMPROVES FASTER THAN INDUSTRY AVERAGE IN 2008


Recommended Posts

DEARBORN, Mi., June 4, 2008 – Ford brand vehicles improved in quality at a rate faster than the industry average, according to a customer-based initial quality study released today by J.D. Power and Associates. Ford brand also is the only full-line brand to show continuous improvement since 2004.

 

The research firm's 2008 Initial Quality Study (IQS) showed Ford brand improving by eight points over last year's study, besting the industry average seven-point rate of improvement and continuing its five-year upward trend.

 

Mercury improved by four points over last year, and the Lincoln brand exceeded the industry average. Mazda is the study's most improved brand jumping 36 points from the 2007 study.

 

Furthermore, Ford and Mercury are among the study's top non-luxury brands, with both placing in the top ten and moving up in the brand level rankings compared with last year's performance. The Ford brand moved up to eighth place from 10th, while Mercury moved up two spots to sixth place, just ahead of the Honda brand. Lincoln ranked 15th among all brands.

 

"For customers who make their purchase decision based on quality, Ford, Lincoln and Mercury vehicles must be on their shopping lists," said Bennie Fowler, Ford group vice president, Global Quality. "It is gratifying to see our commitment to quality paying off in such recognition by J.D. Power and Associates."

 

Overall, Ford Motor Company received 10 vehicle honors, including three vehicles that scored highest rankings in their respective segments.

 

Highest ranked is..... CLICK HERE TO FIND OUT

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...
...