39Mustang Posted May 2, 2008 Report Share Posted May 2, 2008 I've e-mailed this concern to the Team Shelby e-mail with no response or correction, so I'll post it here. I have e-mailed the Team Shelby e-mail and asked why I cannot access the 'locked' fourms? I got only one response saying you have to be a Team Shelby Member and no s duh and last time I looked I was a Team Shelby Member! I have e-mailed back 3 times stating this fact and can provide my team number if needed with NO response each time so I must be getting ignored. So, if I am still a Team Shelby Member, why am I getting blocked from the locked forums? Is this how you are treating members by only allowing certain ones access? Waiting for the answer for 3 weeks now? Link to comment Share on other sites More sharing options...
sharon Posted May 2, 2008 Report Share Posted May 2, 2008 What e-mail address to you contact? I will look into this for you, if the system is not for some reason seeing you as a Team Shelby member it will bounce back an automiatic reply. However you can always contact Robert or I and we will help you. Give me a few minutes to see what is going on. Sharon Link to comment Share on other sites More sharing options...
39Mustang Posted May 2, 2008 Author Report Share Posted May 2, 2008 What e-mail address to you contact? I will look into this for you, if the system is not for some reason seeing you as a Team Shelby member it will bounce back an automiatic reply. However you can always contact Robert or I and we will help you. Give me a few minutes to see what is going on. Sharon Yes, Robert replied then nothing and still can't access it so very disappointing. Thanks for your quick help Link to comment Share on other sites More sharing options...
39Mustang Posted May 2, 2008 Author Report Share Posted May 2, 2008 ,, Link to comment Share on other sites More sharing options...
sharon Posted May 2, 2008 Report Share Posted May 2, 2008 I had to change your password to look into your account, I have sent you an e-mail with your new password so you can change it the next time you login. you can login again with the new password I sent to your e-mail address. I see that the system tells me that you should be able to access the private forums, but when I also tried it blocked me out. I am getting ready to jump on a plan, but will look further into this when I get home tonight to MI from Vegas. What I do want to know is if any other Team Shelby members are also being blocked out of any of the private forums? Please let me know. I am very sorry that I did not get your e-mail earlier I would have taken care of it right away. So please next time you have a problem please contact Robert or I or one of the Mods we will be happy to help. Again I will look at this tonight and fix the problem. Sha Link to comment Share on other sites More sharing options...
sharon Posted May 2, 2008 Report Share Posted May 2, 2008 If you can not login with the new password please contact me at sharone@shelbyautos.com so that we can help. Link to comment Share on other sites More sharing options...
David Hawkins Posted May 2, 2008 Report Share Posted May 2, 2008 I've e-mailed this concern to the Team Shelby e-mail with no response or correction, so I'll post it here. I have e-mailed the Team Shelby e-mail and asked why I cannot access the 'locked' fourms? I got only one response saying you have to be a Team Shelby Member and no s duh and last time I looked I was a Team Shelby Member! I have e-mailed back 3 times stating this fact and can provide my team number if needed with NO response each time so I must be getting ignored. So, if I am still a Team Shelby Member, why am I getting blocked from the locked forums? Is this how you are treating members by only allowing certain ones access? Waiting for the answer for 3 weeks now? If you are talking about "LOCKED" Forums, no one, (Paid TS Members or not) can access them, they are "Locked" so they are "Read Only". If you are talking about the Forums that are set up to be accessed by "Paid TS Members Only" then that is a whole different ball game. David. Link to comment Share on other sites More sharing options...
sharon Posted May 4, 2008 Report Share Posted May 4, 2008 It should be fixed now, you should be able to get into all the sections We have sent you the new password by e-mail, please let me know if you are still having trouble. Sharon Link to comment Share on other sites More sharing options...
Blackhawkpilot Posted May 4, 2008 Report Share Posted May 4, 2008 I can't get to the forums either (the ones that are marked "Access to Team Shelby members only"). When I click the forum link I get: Sorry, but you do not have permission to use this feature. If you are not logged in, you may do so using the form below if available. I'm not in any rush to get in there or anything, just curious.... Link to comment Share on other sites More sharing options...
robertlane Posted May 4, 2008 Report Share Posted May 4, 2008 I logged in under and your account and it now works. Something strange happened to your file and I had to get a few questions answered to solve it. You can change your password by clicking on the "My Controls" link. Link to comment Share on other sites More sharing options...
sharon Posted May 4, 2008 Report Share Posted May 4, 2008 I can't get to the forums either (the ones that are marked "Access to Team Shelby members only"). When I click the forum link I get: Sorry, but you do not have permission to use this feature. If you are not logged in, you may do so using the form below if available. I'm not in any rush to get in there or anything, just curious.... It does not show you as a Team Shelby Club member? Did you join? If so send me your full name and how you paid so I can see what happened. Sharon Link to comment Share on other sites More sharing options...
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