riharely Posted July 27, 2007 Report Share Posted July 27, 2007 Great job Shelby Performance Parts! SPP has obviously addressed past problems with more knowledgeable personnel. I had a GOOD expereince today with them on the phone. It is just as important to report GOOD NEWS as it is to report a not so good experience (as I have in the past) with Shelby Performance Parts. I called today and was able to reach a real person and talked with them about my back ordered items and got updates on upcoming items. Back ordered items are being shipped and I added a new item ( headrest covers becuase I love the arm rest cover) Here's what they said Front Lower Fog Light kits ---approx. 2 months Gauge Pods ---- awaiting gauges from Autometer. Put your order in and "get in line" because they are being used up by mod shop also. Wait 2- 3 months depending upon Autometer filling demand on gauges. Brake Duct kits are being resigned ala NASCAR style in the center of the wheel and so they will fit the many different front end styles of the Shelbys. Wait 2-3 months. I’m sure others have had the same questions. Cheers, -Tim- Link to comment Share on other sites More sharing options...
louie428 Posted July 27, 2007 Report Share Posted July 27, 2007 Great job Shelby Performance Parts! SPP has obviously addressed past problems with more knowledgeable personnel. I had a GOOD expereince today with them on the phone. It is just as important to report GOOD NEWS as it is to report a not so good experience (as I have in the past) with Shelby Performance Parts. I called today and was able to reach a real person and talked with them about my back ordered items and got updates on upcoming items. Back ordered items are being shipped and I added a new item ( headrest covers becuase I love the arm rest cover) Here's what they said Front Lower Fog Light kits ---approx. 2 months Gauge Pods ---- awaiting gauges from Autometer. Put your order in and "get in line" because they are being used up by mod shop also. Wait 2- 3 months depending upon Autometer filling demand on gauges. Brake Duct kits are being resigned ala NASCAR style in the center of the wheel and so they will fit the many different front end styles of the Shelbys. Wait 2-3 months. I’m sure others have had the same questions. Cheers, -Tim- Had same conversation with Keith C. at SSP, most items in R&D. I hope Keith will post here to give us updates,he said he will consider my invite. Link to comment Share on other sites More sharing options...
Webba Posted July 27, 2007 Report Share Posted July 27, 2007 F'n A on the 2 months ofr the lights!!!!! Well at least we now have a time. I just left a message for John at SAI to find out how long a wait. I just wish this had been conveyed a while back. No big deal, it is what it is time wise but when you are thinking it is only 2 more weeks and its months it kinda sucks. Link to comment Share on other sites More sharing options...
RogerS Posted July 28, 2007 Report Share Posted July 28, 2007 Good to hear they are sorting things out...........bad to hear because my car has almost every back ordered part on it... Link to comment Share on other sites More sharing options...
CrazyDave_merged Posted July 28, 2007 Report Share Posted July 28, 2007 I got my key ring and Shelby t-shirt in less than a week. I want the gas filler door (billett) but I won't pay $100 for that thing. Same for the GT hub caps. Too pricey. Link to comment Share on other sites More sharing options...
MattInDetroit Posted July 28, 2007 Report Share Posted July 28, 2007 I would recommend that they take a look through the catalog and designate those items that are not yet in production as "Coming" and those that are out of sock as "Temporarily Out of Stock". In either case an expected delivery date. You can still order them but your order will be held, and your card not charged, until they arrive and ship. You will be notified if there is any further delay. This will reduce the work in responding to "where is my order" calls and allow people to focus on working quickly to get in stock orders out the door as well as working to get out of stock items from the other vendors. Link to comment Share on other sites More sharing options...
SGT1171 Posted July 28, 2007 Report Share Posted July 28, 2007 Can you orders SGT front lower fog light kits and have them put on back order? If so who do you call? I don't think there is a part #. Link to comment Share on other sites More sharing options...
mffarrell Posted July 28, 2007 Report Share Posted July 28, 2007 Can you orders SGT front lower fog light kits and have them put on back order? If so who do you call? I don't think there is a part #. Yes, I believe that you are correct! Link to comment Share on other sites More sharing options...
riharely Posted July 28, 2007 Author Report Share Posted July 28, 2007 Yes no part number for the fog light kit, SSP mentioned that I would not be unable to order them until part # is issued. Link to comment Share on other sites More sharing options...
SHELBYGT2007 Posted July 30, 2007 Report Share Posted July 30, 2007 I finally had a good experiance with SPP this morning so I am here to talk about it. I had an early morning so when I got home at 11 I decided to give SPP a call and I talked to Keith and found out that they had everything but my Key Fob but that they have 476 of them on order. I was told that they would ship my stuff today and that they would send my Key Fob when it came in, which should be in about a week or so. Keep in mind, I ordered June 15th. They are getting themselves together so hopefully things will be better for us all. Ben Link to comment Share on other sites More sharing options...
swa737 Posted July 30, 2007 Report Share Posted July 30, 2007 Got my GT500 spoiler stripes in today! Link to comment Share on other sites More sharing options...
daytonprowler_merged Posted July 30, 2007 Report Share Posted July 30, 2007 I got my Signature Floor Mats in less than a week! They are beautiful! I think things are coming together for them at SPP. Link to comment Share on other sites More sharing options...
sdear Posted July 30, 2007 Report Share Posted July 30, 2007 I got my Signature Floor Mats in less than a week! They are beautiful! I think things are coming together for them at SPP. Those mats are the greatest ! I use those for my daily drivers..and kept the "original" ones to keep them "original " . :P :D Link to comment Share on other sites More sharing options...
ShelbyGT/SC Posted July 31, 2007 Report Share Posted July 31, 2007 I had a great experience today too. I ordered some items and they will be received next week according to them. They finally have a phone system that can handle call frequency too, I noticed. If it was there before, I don't think it was turned on. Seems like things are starting to turn around. Great job Amy, John and Scott. Link to comment Share on other sites More sharing options...
BergShelby_merged Posted August 2, 2007 Report Share Posted August 2, 2007 I see that the site is updating some of the pictures if items are not available.....I guess I'm waiting until the fall for the headrest. Link to comment Share on other sites More sharing options...
Shelby-Don Posted August 2, 2007 Report Share Posted August 2, 2007 I see that the site is updating some of the pictures if items are not available.....I guess I'm waiting until the fall for the headrest. I emailed SPP earlier this week asking when the head rest would be available and the indicated that they thought they might have them in 1-1/2 to 2 weeks Link to comment Share on other sites More sharing options...
MattInDetroit Posted August 2, 2007 Report Share Posted August 2, 2007 I emailed SPP earlier this week asking when the head rest would be available and the indicated that they thought they might have them in 1-1/2 to 2 weeks Glad to see the site getting updated with the "Expected..." flags. Good sign of some needed changes! They may be setting lower expectations on the web site but 1:1 hopeful they will arrive a little sooner. The idea that they are perhaps under promising today, to over deliver later, would be a welcome change! Link to comment Share on other sites More sharing options...
ShelbyGT/SC Posted August 3, 2007 Report Share Posted August 3, 2007 Edit, since no one commented, I'm assuming you didn't think it was as funny as I did. Link to comment Share on other sites More sharing options...
BergShelby_merged Posted August 3, 2007 Report Share Posted August 3, 2007 I see that the site is updating some of the pictures if items are not available.....I guess I'm waiting until the fall for the headrest. Guess what I got in the mail today. My headrests. It was a little tight getting them on. I couldn't get the Velcro to connect (wouldn't quite reach) but I just pushed the headrest down flush against the top of the seat. Looks good. Now if I can just get my Shelby GT cap. Link to comment Share on other sites More sharing options...
dave c Posted August 3, 2007 Report Share Posted August 3, 2007 Guess what I got in the mail today. My headrests. It was a little tight getting them on. I couldn't get the Velcro to connect (wouldn't quite reach) but I just pushed the headrest down flush against the top of the seat. Looks good. Now if I can just get my Shelby GT cap. Jerry, we need pics . You can't just be talking about these things, we have to see what they look like. By the way, thanks for posting those pics from the show. You really showed the car off good. We're goimg to Edcc on Sunday for the Lynnwood Rotary. 10:00 to 4:00. 20.00 registration fee, you really should go. Get your car on TV. Dave B) Link to comment Share on other sites More sharing options...
BergShelby_merged Posted August 3, 2007 Report Share Posted August 3, 2007 Jerry, we need pics . You can't just be talking about these things, we have to see what they look like. By the way, thanks for posting those pics from the show. You really showed the car off good. We're goimg to Edcc on Sunday for the Lynnwood Rotary. 10:00 to 4:00. 20.00 registration fee, you really should go. Get your car on TV. Dave B) Check out my pictures of the headrest covers and Sill plate accent strips Shelby Options pictures Link to comment Share on other sites More sharing options...
ShelbyGT/SC Posted August 10, 2007 Report Share Posted August 10, 2007 I had a great success. Last week I ordered an upper CS/6 grille (without lights) and a lower all-black SGT grille. Both items came in today just as they said they would. Thank you SPP and SAI. I ordered both because I am going to cut up the upper grille and make a lower grille to match the CS/8 upper grille that SAI installed for me. I thought to get the black lower grille, in the event I happen to mess up making my own lower grille, I can install that and see how it looks (but mostly to protect the tranny cooler. I suspect I'll be fine with making my own CS lower grille since someone already made one at SAI and it looks awesome. It's on the gray car in the museum. I posted pics already, plus it's in my signature under the July trip - Picasa. As previously mentioned, SAI may likely make a lower CS grille for the SGT so when that happens, I'll order one that they made just to be legit. Link to comment Share on other sites More sharing options...
garth Posted August 11, 2007 Report Share Posted August 11, 2007 I had a great success. Last week I ordered an upper CS/6 grille (without lights) and a lower all-black SGT grille. Both items came in today just as they said they would. Thank you SPP and SAI. I ordered both because I am going to cut up the upper grille and make a lower grille to match the CS/8 upper grille that SAI installed for me. I thought to get the black lower grille, in the event I happen to mess up making my own lower grille, I can install that and see how it looks (but mostly to protect the tranny cooler. I suspect I'll be fine with making my own CS lower grille since someone already made one at SAI and it looks awesome. It's on the gray car in the museum. I posted pics already, plus it's in my signature under the July trip - Picasa. As previously mentioned, SAI may likely make a lower CS grille for the SGT so when that happens, I'll order one that they made just to be legit. Let us know how this project works out. As I said before, I'd like to get that lower grille on the museum car as well. If yours works out well, maybe I can get you to make me one too? Link to comment Share on other sites More sharing options...
RogerS Posted August 11, 2007 Report Share Posted August 11, 2007 Let us know how this project works out. As I said before, I'd like to get that lower grille on the museum car as well. If yours works out well, maybe I can get you to make me one too? Adam, Make one for me too! Link to comment Share on other sites More sharing options...
SWEDESHELBY1 Posted August 11, 2007 Report Share Posted August 11, 2007 Make me one too!! I like that grill, it just goes with the rivets theme extremely well. Link to comment Share on other sites More sharing options...
ShelbyGT/SC Posted August 11, 2007 Report Share Posted August 11, 2007 Make me one too!! I like that grill, it just goes with the rivets theme extremely well. Amy, John, Gary D and Gary P, that's about 5 so far including the person who asked me last week. If you build it, they will purchase Link to comment Share on other sites More sharing options...
ColoradoShelbyGT Posted August 11, 2007 Report Share Posted August 11, 2007 Add me to the list!! That makes it six . . . :D Link to comment Share on other sites More sharing options...
Webba Posted August 12, 2007 Report Share Posted August 12, 2007 Add me to the "wanting lower lights list." Link to comment Share on other sites More sharing options...
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