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Is body panel fitment under warranty?


chuckstang

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Question is, are things like panel gaps, paint blemishes and all that stuff covered under your bumper to bumper warranty?

 

Ever since I got my car, the hood gap on the drivers side between the hood and fender is quite a bit larger than on the passender side and is a bit annoying, nothing worth paying for myself, but if it is covered under Warranty and could just be a simple fix at a Ford body shop for free, then it may not be a bad idea.

 

What would you all do, take it in or just leave it alone? I don't like taking it to anyone if I dont have to but if it is an easy adjustment, than maybe it would be ok, but I have no idea if that could be fixed without major complecations?

 

thx all

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Question is, are things like panel gaps, paint blemishes and all that stuff covered under your bumper to bumper warranty?

 

Ever since I got my car, the hood gap on the drivers side between the hood and fender is quite a bit larger than on the passender side and is a bit annoying, nothing worth paying for myself, but if it is covered under Warranty and could just be a simple fix at a Ford body shop for free, then it may not be a bad idea.

 

What would you all do, take it in or just leave it alone? I don't like taking it to anyone if I dont have to but if it is an easy adjustment, than maybe it would be ok, but I have no idea if that could be fixed without major complecations?

 

thx all

 

Hey there,

 

Ya know - its going to depend on the dealership. The dealership I just came from would have taken care of an issue such as this (or at least tried to). I bought our first Mustang from this dealership back in 2002. The car had a paint blemish which they tried to take care of. Took me a couple of trips to the dealership but they finally got it nailed. I ended up working for the dealership (as a Service Advisor) and would see vehicles come in for things like this from time to time.

 

I guess in large part its probably going to have to do with if the dealership has a decent body shop. This particular dealership has a very substantial body shop - takes in work from other dealers also.

 

Nothing ventured nothing gained - take it in and see what happens. If you dont get the satisfaction you feel you deserve - be demanding. Cant hurt.

 

Page

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I have the same issue with my hood, off to one side regarding equal spacing. I am sure it can be, and is a simple adjustment, however I will take it in and let them fix it under bumper to bumper. If not for the liability, surely to have it documented. My only hesitation is that I am waiting for something more substantial to take the effort to drop it off. Not that I am hoping or looking for anything, but hate to be inconvenienced for just this one minor issue. Just my take!

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Ever since I got my car, the hood gap on the drivers side between the hood and fender is quite a bit larger than on the passender side and is a bit annoying, nothing worth paying for myself, but if it is covered under Warranty and could just be a simple fix at a Ford body shop for free, then it may not be a bad idea.

thx all

I noticed the same thing on my hood except the gap is larger on the passenger's side. I did take the car in for a differential noise issue last week but did not ask to have the hood aligned. However, I asked to have my hood extractor vent on the driver's side replaced as I noticed the fin sufaces had some waves in them as though they were subjected to substantial heat; they replaced the vent without question. Never hurts to ask.

 

Now that others have issues with their hood fitment, I might inquire about this when I take the car back to have the rear shock replaced due to noise.

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I noticed the same thing on my hood except the gap is larger on the passenger's side. I did take the car in for a differential noise issue last week but did not ask to have the hood aligned. However, I asked to have my hood extractor vent on the driver's side replaced as I noticed the fin sufaces had some waves in them as though they were subjected to substantial heat; they replaced the vent without question. Never hurts to ask.

 

Now that others have issues with their hood fitment, I might inquire about this when I take the car back to have the rear shock replaced due to noise.

07 or 08?

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thx guys, so would you just call the body shop at the dealership and go from there?

I bought this car out of state so the dealership that I would have the work done at has no vested interest in me but a waranty is a waranty right?

 

What actually gets adjusted? I don't really want the fender moved but rather the hood moved to make the gaps even, as of right now it almost appears that my hood is open because you can see right through the large gap running along the fender and hood. It also appears to be slightly lower than the fender line.

 

I just want to know who I should focus the phone call on because I feel like the body shop would not be the ones to determine if they can make this adjustment for free. I guess what I am saying is, the gap is not worth it to me to pay my own money but if done for free, well then Im all for it :D

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thx guys, so would you just call the body shop at the dealership and go from there?

I bought this car out of state so the dealership that I would have the work done at has no vested interest in me but a waranty is a waranty right?

 

What actually gets adjusted? I don't really want the fender moved but rather the hood moved to make the gaps even, as of right now it almost appears that my hood is open because you can see right through the large gap running along the fender and hood. It also appears to be slightly lower than the fender line.

 

I just want to know who I should focus the phone call on because I feel like the body shop would not be the ones to determine if they can make this adjustment for free. I guess what I am saying is, the gap is not worth it to me to pay my own money but if done for free, well then Im all for it :D

 

 

Find a dealer that has their own in house body shop. Then just call the service department and schedule an appointment. They will have who ever needs to do it take care of it.

 

The fender line up is adjusted by the stoppers under the hood. They just screw in up or down which will align the hood with the fender line.

 

I imagine the hood can probably be centered by adjusting it where the hood mounts to the hood brakets.

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Find a dealer that has their own in house body shop. Then just call the service department and schedule an appointment. They will have who ever needs to do it take care of it.

 

The fender line up is adjusted by the stoppers under the hood. They just screw in up or down which will align the hood with the fender line.

 

I imagine the hood can probably be centered by adjusting it where the hood mounts to the hood brakets.

 

 

SD - I still say welding it completely shut is more of a permanent fix.

 

HSURB

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SD - I still say welding it completely shut is more of a permanent fix.

 

HSURB

 

 

That is the best fix to prevent the hood from ever flying open while crusing at 140 down the highway.

 

If they weld a nice bead all the way down the hood lines to the fenders and then grind the weld down flush with the hood and fenders then a little tuch up paint, it will look better than factory and no more crack gaps between the hood and fenders. :happy feet:

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The body panel alignment on my GT500 looked like something out of the 60's at best. That is to say that both doors, the fenders and hood were all misaligned. When I asked my service rep about it he said he would have it taken care of. This particular dealership does not have it's own body shop and hence relies on a trusted body shop out in the local area. I will say they got it right the second time. Kudos to Ford and my local dealership for doing the right thing.

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That is the best fix to prevent the hood from ever flying open while crusing at 140 down the highway.

 

If they weld a nice bead all the way down the hood lines to the fenders and then grind the weld down flush with the hood and fenders then a little tuch up paint, it will look better than factory and no more crack gaps between the hood and fenders. :happy feet:

 

 

Agreed.

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thx guys, so would you just call the body shop at the dealership and go from there?

I bought this car out of state so the dealership that I would have the work done at has no vested interest in me but a waranty is a waranty right?

 

What actually gets adjusted? I don't really want the fender moved but rather the hood moved to make the gaps even, as of right now it almost appears that my hood is open because you can see right through the large gap running along the fender and hood. It also appears to be slightly lower than the fender line.

 

I just want to know who I should focus the phone call on because I feel like the body shop would not be the ones to determine if they can make this adjustment for free. I guess what I am saying is, the gap is not worth it to me to pay my own money but if done for free, well then Im all for it :D

I took mine to Sanderson Ford in Glendale AZ, which was NOT where I purchased my GT500 from and it was not the closest dealer but they are one of the biggest local dealers and probably have sold and serviced more GT500s than others.

 

They didn't even ask where I purchased it from but probably knew it wasn't from them. Well, they treated me and my car very well. The service advisor told me that the Cobras are kept in a covered area and the key is kept with him when work is not being done on the car. When I went to pick up the car, it was sitting by itself in an adjoining covered garage and the attendent had to get the keys from the service advisor.

 

I need to bring the car back next week to have a shock absorber replaced and at that time they will also look at the gap on my hood to determine whether they can do anything about it.

 

Any Ford dealer will honor your warranty Chuck, but IMO some dealers will be better equipped than others to properly service your GT500.

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Pic's ??

 

My car is under a cover at my grandmothers house right now hahah but I will take a pic this weekend and I swear the gap has gotten larger since I first got it? Is that even possible?

While we (Shelby) owners can be anal, I went out and looked at my mom's hood gaps, sisters, my other Mazda 6 and none were as bad as this!

 

I think this is a curse because both of my previous Mustangs had this same hood gap issue, all on the driver side.

 

I think some will be shocked its as large as it is, others may think Im nutz but hey either way you slice it it is a 50k car that should not come like that IMO

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The body panel alignment on my GT500 looked like something out of the 60's at best. That is to say that both doors, the fenders and hood were all misaligned. When I asked my service rep about it he said he would have it taken care of. This particular dealership does not have it's own body shop and hence relies on a trusted body shop out in the local area. I will say they got it right the second time. Kudos to Ford and my local dealership for doing the right thing.

 

I hate to sound like a Debbie Downer but I think my car was built last on a Fri because more panels dont line up then do, my older stangs had some not all line up, but this car is the worst. With that said, this car still feels better built and more solid, but my rear bumper does not line up with the body at all!

The front half is worst as far as panel fitment.

 

I also have 2 or 3 odd blemishes in the paint that is under the clear, a PC could do nothing about them so I figure it was from the "quality" paint booth at Ford.

 

This crap really tics me off, because my Mazda 6 which goes down the same assembly line has none of these issues! I bought that car with 10k miles so basically new

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I hate to sound like a Debbie Downer but I think my car was built last on a Fri because more panels dont line up then do, my older stangs had some not all line up, but this car is the worst. With that said, this car still feels better built and more solid, but my rear bumper does not line up with the body at all!

The front half is worst as far as panel fitment.

 

I also have 2 or 3 odd blemishes in the paint that is under the clear, a PC could do nothing about them so I figure it was from the "quality" paint booth at Ford.

 

This crap really tics me off, because my Mazda 6 which goes down the same assembly line has none of these issues! I bought that car with 10k miles so basically new

I just looked at the hood gap on my car and it's not really all that bad. The fit and finish on my car is pretty nice overall. I probably won't mention it to the dealer again.

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I hate to sound like a Debbie Downer but I think my car was built last on a Fri because more panels dont line up then do, my older stangs had some not all line up, but this car is the worst. With that said, this car still feels better built and more solid, but my rear bumper does not line up with the body at all!

The front half is worst as far as panel fitment.

 

I also have 2 or 3 odd blemishes in the paint that is under the clear, a PC could do nothing about them so I figure it was from the "quality" paint booth at Ford.

 

This crap really tics me off, because my Mazda 6 which goes down the same assembly line has none of these issues! I bought that car with 10k miles so basically new

The thing that makes me mad, is that the GT 500's don't appear to get any more love then the base V-6 when it comes down the assembly line. The fit and finish on my car is worse then any other 07' Mustang I have seen. At least they fixed it without any hassle. My car is the proverbial Friday car.

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The thing that makes me mad, is that the GT 500's don't appear to get any more love then the base V-6 when it comes down the assembly line. The fit and finish on my car is worse then any other 07' Mustang I have seen. At least they fixed it without any hassle. My car is the proverbial Friday car.

 

Could you explain what exactly you had them fix under warranty and how you went about doing this?

 

The paint flaws in mine, I will leave alone as I do not want the car painted but body panels not fitting properly seems like a simple fix for a good body shop

 

thx

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The thing that makes me mad, is that the GT 500's don't appear to get any more love then the base V-6 when it comes down the assembly line. The fit and finish on my car is worse then any other 07' Mustang I have seen. At least they fixed it without any hassle. My car is the proverbial Friday car.

 

You sound surprised? Ford par for the course...

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  • 2 weeks later...
Could you explain what exactly you had them fix under warranty and how you went about doing this?

 

The paint flaws in mine, I will leave alone as I do not want the car painted but body panels not fitting properly seems like a simple fix for a good body shop

 

thx

Here is a list of warranty work I have had done in the first six months of ownership:

1. Had all valve lash adjusters replaced.

2. Had oil pan gasket replaced

3. Had stripe near faux gas cap replaced

4. Had drivers side door serviced because of a buzzing sound coming from it.

5. Had both doors and hood realigned.

 

All this work was coordinated with my local service advisor. Ask and you shall receive.

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