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Extended Service Plan


Alloy Dave

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Ok, I obtained the contract for the ESP and I wanted to get your thoughts on purchasing.

 

I'd especially like input from people that have used this or work at a dealership.

 

The plan I'm looking at is 7 years, 36,000 miles (I drive about 4-5,000/year) with $100 deductible. The cost if I sign up before my 1-year anniversary (only 6 weeks away) is $805. The plan is the PREMIUM Care. Here are the things that jumped out at me...

 

1) Roadside assistance is covered up to $100. Since my deductible is $100, does that mean that if the cost is $100 for the tow job, I pay the entire amount? And if the cost is $200, I pay $100 and Ford pays $100?

 

2) There is a list of items NOT covered. It includes many obvious things that I won't list (for example, it doesn't pay for any item covered under warranty), but I'll only list here the less obvious ones:

 

2a) Repairs to any engine, transmission, or final drive components for damages caused by an after-market turbocharger or supercharger

 

2b) Repairs caused by loss of lubricants or fluids, or contaminations of oil, fluids, or fuel

 

2c) Repairs caused by unreasonable use (the mention many examples of this, one of which is "racing or failures caused by alterations or modifications to the vehicle, including the body, chassis, or components, after the vehicle leaves the control of the manufacturer". Also, oversized tires are listed in addition to "performance-enhancing powertrain components".

 

2d) Repairs caused by lack of required/recommended maintenance

 

2e) Repairs needed to a covered part caused by the failure of a non-covered part.

 

2f) Shop supplies and disposal of environmental wastes

 

2g) Batteries of all types, cables, belts, hoses, brakes (front hub, drums, shoes, linings, disc rotors, pads), coolant, exhaust system (including catalytic converters), filters, fluids, lubricants, lights (bulbs, sealed beams, lenses), spark plug wires, squeaks and rattles, tires, tune-ups, wheel balancing, wheel alignment, compressed natural gas fuel system components, manual clutch disc, shock absorbers, spark plugs, and wiper blades.

 

2h) Glass and body parts such as door handles, moldings, ornamentation, paint, rust, sheet metal, structural underbody framework, sideview mirrors (glass and housing), water leaks, wind noise, weatherstrips, wheels, wheel studs, wheel covers and ornaments, convertible top, fabric, liners, zippers, fasteners, buttons, carpets, dash pad, door and window handles, knobs, rearview mirror (glass and housing), trim and upholstery.

 

2i) Costs or expenses for teardown, inspection, or diagnosis of failures not covered by this agreement.

 

3) To obtain coverage, you must provide proof of scheduled maintenance services. This includes maintenance records that show mileage, date of service, VIN, and the maintenance performed. If you perform your own scheduled maintenance, you must provide receipts for purchases and descriptions of services.

 

:drop:

 

In addition, there are a bunch of "state-specific" legal writeups...none of which pertain to my state, but check your own.

 

I'm wondering if there's very much that's left protected once all the above items are taken into account. Particularly if I modify the engine...then I'm really SOL. Correct me if I'm wrong, but the standard "bumper to bumper" warranty is 3/36, so this extension is really a 4 year warranty. The powertrain warranty is 5/60, so it's 2 years additional on powertrain.

 

I understand not covering wearable items like brake pads, but things like the rearview mirror? Come on. :redcard: And fluids? What if a water pump goes out....do they say well the pump is covered, but we must charge you for 2 gallons of anti-freeze at our shop rate of $20/gallon + your $100 deductible + shop supplies of $25 + 2 new hoses that aren't covered at $15 each + disposal fee of $10 for your anti freeze ???. Geesh :banghead:

 

If I instead put the $805 in an investment account today, I'd have about $1,000 in 3 years when the bumper to bumper falls off to pay for repairs...which I know won't go very far. However, if I don't need ANY repairs that would be covered, then at the end of 7 years I'd have $1,400 roughly that I could spend on other things.

 

The things that most worry me are things like electric window switches and sensors on the engine. They can be quite expensive, and one repair may eat up the entire $805 premium.

 

What does everyone think? I'm thinking that if I'm going to mod my engine, this isn't such a great deal.

 

Dave

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The things that most worry me are things like electric window switches and sensors on the engine. They can be quite expensive, and one repair may eat up the entire $805 premium.

 

What does everyone think? I'm thinking that if I'm going to mod my engine, this isn't such a great deal.

 

Dave

I thought long and hard (no comment please) about the ESP as well and declined at purchase time due to your last sentence. However, the first sentence above is what keeps me re-thinking my decision.

 

Let me know what you decide if you don't post it.

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Dave,

 

I purchased the ESP Service Contract for our '07 GT500, and I did it like you are thinking - buying extended years and no more additional miles. My logic is that I am not planning on putting more than 5000 miles per year on the car so I will not exceed the 36,000 miles in the 7 years of coverage.

 

Alot of people will advise others not to purchase extended warranties on vehicles, but I used to sell cars, then I was the business manager which is the guy that handles the paperwork and title work, and sells the optional insurances and Service Contracts. Service Contracts are not for eveybody, like the guy who usually trades cars every 3 years, chances are he wouldn't go out of his basic warranty that comes with the car. But for me, I am planning on keeping my car well past the 7 years that my Service Contract is going to cover me, so I wanted to have factory coverage for as long as I could purchase it. I personally am not a fan of aftermarket service contracts, I like the ones backed by the manufacturer. Some of the aftermarket companies are fine, but in alot of cases you have to pay for the work and then submit the bill to the Service Contract company, they review it and decide if they will pay you back. They are usually less money than the Manufacturers Service Contract, but I believe you get what you pay for.

 

Like I say - some will advise against it, but I like the peace of mind they offer. Also if you are getting your car serviced the tchnicians are always looking for other work to do to your car, if you have the service contract it makes it easier to do more of the things that you may otherwise put off having done.

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I bought the ESP and the maintenance plan. Total cost was about 4K for the Shelby. I don't plan to mod or ever work on my GT500 - all I want to do is drive it. I also bought the ESP an maintenance plans for my 06 F150 and wifes' 07 Mustang. I would have bought the ESP and maintenance plan for my FORD GT but it isn't available for it. Thousands of things to go bad on these vehicles if you plan on keeping them for a while - cheap insurance.

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Sorry,

 

It was nothing against you, but untill my car is driveable again, I'm likely to be edgy.

 

<_<

Rob, I'm sorry about your issue...I'm sure it's frustrating. Hang in there and hopefully the clouds will part and you will be fixed. The bright side is that we're coming into winter anyway.

 

Dave

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I've always bought extended warranties on my vehicles, it has always paid for itself in the long run.

 

On my Mini Cooper, "everything" is covered also w/ a maintenance agreement in the price of the car...oil changes, air filters, brakes...everything for 4 years. Ford? :banghead:

So you've not found that they do what I described above...where they nickle and dime you for all the "uncovered" items like anti-freeze, shop supplies, and so on? I guess I'm paranoid. :hysterical:

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Something else to consider, if you purchase a Ford ESP policy and never use it (that includes the loaner feature) you can cancel it down the road and get a refund! Nice feature. I also agree if you plan to seriousely modify your car I'd pass on the extended warranty.

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Rob, I'm sorry about your issue...I'm sure it's frustrating. Hang in there and hopefully the clouds will part and you will be fixed. The bright side is that we're coming into winter anyway.

 

Dave

 

It was 88 degrees and SUNSHINE here today and the Shelby's runnin GrraaAAAT.

:happy feet: :happy feet: :happy feet: :happy feet:

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