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Insurance & Copart jumping the gun on 07XL0235!


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I wanted to report it here first, but my car is NOT FOR SALE at the Copart Auction in Cartersville, GA.

https://www.copart.com/lot/68248014/2007-ford-mustang-shelby-gt500-ga-cartersville

Had an accident on Saturday, 17 Aug, no injuries, and I drove the car 20 miles home.  Runs and operates normally.  Reported to insurance, started claim process.  Their system immediately flagged my car as "Possible total loss".  Naturally I am confused, but this seems to be the insurance process these days.  They wanted the car to go to Copart, who would then send detailed pics and video for their adjusters assessment.  I told them no matter what I wanted a second opinion of any damage assessment or repair estimate. It was picked up on Tuesday morning.  Insurance hasn't gotten back to me as of today.  I called Copart about the assessment process and they stated "we are waiting on the original title."  Sounds like insurance has potentially given indication of a total loss.

Looks like I'll be battling with them on this.  I'll be on the phone first thing tomorrow morning.   I've got a ton of pictures which I have shared with 3 different collision repair shops.  All have said "Not totaled."

More to come!

Keith Lambert

     

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On 8/22/2024 at 6:55 PM, Keith Lambert said:

I wanted to report it here first, but my car is NOT FOR SALE at the Copart Auction in Cartersville, GA.

https://www.copart.com/lot/68248014/2007-ford-mustang-shelby-gt500-ga-cartersville

Had an accident on Saturday, 17 Aug, no injuries, and I drove the car 20 miles home.  Runs and operates normally.  Reported to insurance, started claim process.  Their system immediately flagged my car as "Possible total loss".  Naturally I am confused, but this seems to be the insurance process these days.  They wanted the car to go to Copart, who would then send detailed pics and video for their adjusters assessment.  I told them no matter what I wanted a second opinion of any damage assessment or repair estimate. It was picked up on Tuesday morning.  Insurance hasn't gotten back to me as of today.  I called Copart about the assessment process and they stated "we are waiting on the original title."  Sounds like insurance has potentially given indication of a total loss.

Looks like I'll be battling with them on this.  I'll be on the phone first thing tomorrow morning.   I've got a ton of pictures which I have shared with 3 different collision repair shops.  All have said "Not totaled."

More to come!

Keith Lambert

     

So, I managed to stop this Copart process, got the vehicle returned to me and began some earnest repair estimates.

Was contacted by insurance inspector/estimator who actually working behind the scenes sourcing parts and working the repair.  The adjuster wasnt communicating with the inspector and thus the confusion.

Inspector is a car lover themselves and we had a great conversation.  Said they understood my situation and would commit to getting me repaired as soon as possible.

Whew!  what a week.  Can source all the parts so far, except for OEM hood.  Anybody got any leads?

Keith

Kennesaw GA

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